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Unclaimed Property Specialist
Unclaimed Property Specialist-July 2024
Memphis
Jul 9, 2025
About Unclaimed Property Specialist

  Description

  Job Summary

  Under limited supervision, uses intermediate skills obtained through experience, software, technology, and training to perform detailed transactional tasks in a fast-paced work environment. Established procedures, general guidance and direction are provided to perform a variety of time sensitive/prioritized tasks. Informed judgment is required to adapt current procedures, processes, and techniques to the constant changes in regulations imposed by the individual states annually. Resolves most questions and problems independently and refers new or unusual issues to a higher level or external expert. Job requires creative decision-making ability, problem solving and solution-oriented mindset.

  Essential Duties and Responsibilities

  Essential Duties and Responsibilities

  Files annual unclaimed property reports for all RJF affiliates in all fifty states, each of which have their own set of diverse requirements.

  Provides knowledge-based guidance to client services group, financial advisors, and branches to minimize the escheatment of client assets to the states.

  Reconciles all escheat payable accounts as well as state reports to ensure accurate accounting entries/remittance.

  Works closely with securities operations and other departments to ensure delivery of escheated securities to the states/their agents.

  Prepares, reviews, processes, and maintains unclaimed property documents, records, and files.

  Assists in researching all discrepancies and gathering data for all audit requests, both external and internal.

  Gathers and compiles data for assigned functions and provides summaries to management as necessary.

  Serves as the go-to person for other areas of the firm which have general inquiries about the nature of unclaimed property and help them determine if they have qualifying assets.

  Independently investigates and resolves transactions and account discrepancies whether from current or prior filing years.

  Coordinates the gathering of escheatable assets from numerous different deptartments and remitting same to the states.

  Cross trains with fellow associates to ensure business continuity of daily/monthly/annual functions.

  Performs other duties and responsibilities as assigned.

  Qualifications

  Knowledge, Skills, and Abilities

  Knowledge of

  General office practices, procedures, and methods

  Basic accounting concepts, practices, and procedures.

  General ledger accounting software packages or ability to learn specific tasks.

  Excellent excel, access and word skills a must.

  Excellent documentation skills are required to meet the demands of auditors, the states, financial advisers, etc.

  Financial Industry knowledge

  Skill in

  Accurately entering detailed customer information into reporting systems such as HRS Pro while also utilizing tools such as access, excel, etc.

  Researching individual state statutes for different property types such as IRAs and College 529 Plans to ensure compliance with each individual state requirement.

  Gathering and compiling information – including keeping all procedure memos & IT tables current and accurate using research tools and state enacted regulations.

  Ensuring that other areas within the firm that provide items for the reporting team to escheat are up to date on the most current state requirements.

  Ability to use required software applications to produce correspondence, electronic communication and maintain spreadsheets and databases.

  Time management skills and the ability to set accurate priorities must be of the highest order.

  Ability to

  Identify and resolve potentially complex escheat problems to the satisfaction of the states, the regulators, the FAs, and, most importantly, our actual retail clients.

  Communicate effectively, both orally and in writing, with all organizational levels, including numerous different sets of auditors/regulatory bodies, as well as state unclaimed property associates on escheat questions.

  Demonstrate efficiency and flexibility in performance with frequent interruptions and changing priorities.

  Provide a high level of customer service with limitless patience on last-minute changes resulting from stake holders.

  Ability to analyze and manipulate large volume of data.

  Educational/Previous Experience Requirements

  Education/Previous Experience

  Bachelor’s degree preferred; Associate degree and four (4) or more years of accounting support experience required.

  OR

  Any equivalent combination of experience, education, and/or training approved by Human Resources.

  Licenses/Certifications

  Licenses/Certifications

  None required.Travel

  Travel Required

  Travel Required: No

  Job: Accounting & Finance

  Primary Location: US-FL-St. Petersburg-Saint Petersburg

  Other Locations: US-TN-Memphis-Memphis

  Organization RJF Corporate

  Schedule Full-time

  Job Shift Day Job

  Travel No

  Req ID: 2400180

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