Job Description

　　Insight Global is looking to hire an IT Support Tier 2 resource to sit onsite 5 days a week. As a contractor, you will be responsible for deskside and remote. Tier 1/2 support for the corporate location which consists of VP's/executives/managers/customer service. You will be working as a team to troubleshoot laptops, ipads, iphones and set up conference rooms. In addition, you will support large scale enterprise workstation roll out and upgrade projects.

　　Skills and Requirements

　　The candidate must have at least 4 years of experience in IT and Help Desk Support.

　　The candidate should have experience working with ServiceNow or a similar ticketing system.

　　The candidate should have experience working in Windows-based environments.

　　The candidate should be proficient in troubleshooting iPhone/iPad issues, including configurations and walking users through issues.

　　The candidate should possess soft skills and great customer service. They should be able to work independently and deal with VPs and Directors. MS Certifications

　　Degrees null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].