The Position Overview:Participates as a TEAM member within the Operations Department. This NAR Associate works primarily to ensure quality and accurate completion of customer Sales Order fulfillment, prior to and that may include shipping.

　　Essential Duties and Responsibilities:This is not an all-inclusive list of duties and responsibilities. Projects/duties may be modified/changed/added/deleted as needed.

　　Know/understand NAR Products, as directed; their quality requirements (macro-level for specs/lot control)

　　Know/understand NAR Product packaging requirements of outbound materials

　　Execute to documented work instructions/procedures related to order fulfillment and other warehouse tasks

　　Timely completion of all data compilation tasks, whether online, handheld scanner, or hard paper copy as directed; and the end-of-day count tally

　　Execute activities that relate to fulfilling customer orders, including examination of received orders, segregation of pallet orders, identification of APO orders, identification of Next Day and/or Urgent orders; and the related pick/pull/pack tasks to fill shipping boxes that protect the product(s).

　　Apply appropriate labels, such as DFAS, to shipping boxes; ensure that all multi-piece orders are numbered

　　Completes other related warehouse functions at the discretion of Supervisor, Warehouse, such as restocking of Primary Picking Point; restocking of shipping boxes; processing material returns; verification of returns; provide materials transfer to/from Assembly; provide inspection and routine maintenance of forklift equipment; receiving related duties

　　Know/understand NAR order processing and related authorization to ship information; must be able to communicate/coordinate/schedule/plan with Assembly and Customer Service personnel to meet product shipment requirements to minimize and prevent backorders to our External Customers.

　　Cooperate with fellow Ops Dept Team Members, and all other NAR Associates to provide Internal Customer support, as required

　　Cooperate/take direction/support Supervisor, Warehouse, and all other executive management personnel as a means to support internal/external Stockholders.

　　Authority:

　　Executes Order Fulfillment and other related Warehouse tasks as per established and approved protocols

　　Determines when conditions are suspect involving product(s) to be shipped and alert the Supervisor, Warehouse on perceived inconsistencies against company sales orders and product quality requirements

　　Empowered to obtain freight shipment quotes and perform other shipping duties at the direction of the Warehouse Supervisor

　　Accountability:

　　Ensure that all processes related to Order Fulfillment functions are completed timely and accurately; especially, the determination of outgoing product(s) being made ready to ship that may not meet minimum requirements for quality as per established norms

　　Ensure that outgoing boxes containing product(s)are labeled accurately, including its proper Item # code, lot number, and expiry date information, where applicable

　　Ensure accuracy in completion and supply of documentation of product shipment information within directed format of hard copy paper and/or direct system data entry as the initial step prior to system posting of shipped materials

　　Supervisory Responsibility:

　　Occasionally, maybe empowered by Supervisor, Warehouse to train/direct/supervise other NAR and/or SCVRD Client warehouse associate(s) as neededEducation and Experience:

　　Graduation from High School and/or Trade School is preferred. One (1) year of experience working in a warehouse/distribution environment is preferred. Previous forklift/materials handling experience is preferred.Skills and Competencies:

　　Consistently applies good communication skills; both oral and written

　　Demonstrated ability to respond effectively and courteously to all Internal Customers, Stockholders, External Customers (should they be contacted), business partner(s) (SCVRD), and suppliers.

　　Strong quality orientation, attention to detail, personal desire to meet/exceed requirements

　　Ability to identify and assist in problem resolution

　　Ability to execute multiple warehouse function tasks as directed

　　Ability to work with limited direction and supervision

　　Builds and maintains effective working relationships

　　Ability to change direction and focus

　　Ability to learn/utilize company business system software and bar code scanning equipment

　　Ability to learn and contribute improvement suggestions within all NAR Quality System requirements and related: FDA compliance requirements, ISO-13485/ISO-9001, and ECE-R43 quality doctrines as they are applied locally

　　Physical Demands and Work Environment:

　　Personal tasks are completed at desk and warehouse/assembly environments

　　Ability to use a computer, including visual acuity and hand-eye coordination

　　Ability to perform standard body movements:

　　Frequent sitting at a desk and using computer keyboard and handheld bar code scanning equipment

　　Occasional bending, squatting, stooping, and reaching

　　Ability to tolerate moderate office noise level

　　Ability to drive a forklift

　　Ability to lift up to 50+ pounds on a frequent basis

　　AAP/EEO StatementNorth American Rescue, LLC provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.