The Service Center Manager will plan, direct, coordinate, and overseeoperations activities in the local branch, ensuring development andimplementation of efficient operations and cost-effective processes to meetcurrent and future needs of the organization.Essential Duties and ResponsibilitiesDeveloping and executing health and safety plans in the workplace according tocompany and legal guidelines. Preparing and enforcing policies to establish aculture of health and safety. Evaluating practices, procedures andfacilities to assess risk and adherence to the law.Drive the continuous improvement of processes and systems that will havecontinuing long-term benefits within the area.Responsible for management of branch P&L, expenditures to budget. Forecastrequirements; prepare an annual budget; schedule expenditures; analyzevariances; initiating corrective actions.Responds to customers needs in a focused and service-oriented manner,quickly addressing issues to provide positive results, demonstratingknowledge of our customers business needs and expectations, effectivelyapplying knowledge and skills to problem-solve individual circumstances.Contribute operations information and recommendations to strategic plans andreviews; prepare and complete action plans; implement production,productivity, and quality standards; complete audits; identify trends.Coach, mentor, and develop staff, including overseeing new employeeonboarding and providing career development planning and opportunities.Empower employees to take responsibility for their jobs and goals. Delegateresponsibility and expect accountability with regular feedback.Foster a spirit of teamwork and unity among team members that allows fordisagreement over ideas, conflict and expeditious conflict resolution, andthe appreciation of diversity as well as cohesiveness, support, andworking effectively together to enable each employee and the department tosuccEnsure compliance with all compony processes and procedures, includingauditing the daily operations to achieve the sameRequired CompetenciesCoaching and Developing Others Provides quality time and planned commitment todirect reports and provide processes and opportunities for them to understandtheir strengths and limitations in relation to a range of high-quality andrelevant competencies.Deliberative Decision Making Gathers, considers, and evaluates allrelevant information to make logical conclusions before being moved to action.Driving Results Motivates individuals to achieve and exceed goals byestablishing accountability, clarifying performance expectations, agreeingto high standards and measures, monitoring and reviewing performance, andproviding timely and relevant feedback.Business Acumen Makes sound business decisions based on a strong understandingof the companys business model, strategic goals, and relevant policies,as well as best practices and current technologies in their own discipline orfunctional area.Composure and Resiliency Able to deal effectively with pressure, maintainfocus and intensity, and remain optimistic and persistent, even underadversity. Have the ability and propensity to recover quickly from setbacks,rejections, and conflicts and to maintain self-control in the face ofhostility or provocation.Negotiating Identifies key bargaining points for all parties and workeffectively toward win-win solutions.Relationship Building Develops effective long-term professional interactionswith others based on trust: trust that they will always work toward the bestinterest of those involved and that they are sufficiently competent to providepositive results.Position RequirementsBachelors Degree requiredIndustry experience preferred5+ years sale management experience in industrial or construction environment.Proficient in Microsoft Office programs (Word, Excel, Outlook) and CRMsoftware. SAP experience a p us.A minimum of 5-year previous leadership experience; glass industry preferredStrong organizational and listening skillsAbility to work independently and prioritize work with deadlinesAbility to work in a fast paced, team environment to meet required deadlinesUtilizes strong time management and organizational skills to successfullymulti-taskMust be able to communicate effectively and conduct themselvesprofessionally, with excellent written and verbal communicationsWork EnvironmentPrimarily works in a warehouse/office environment.Some duties may involve being in a plant environment where noise levelscan bemoderate to high and besubject to the same general climate conditions of theregion (heat, cold, humidity, etc.).Chemicals, dust, pollen and other typical airborne particulate matter arepresent within the atmosphere of the production floor and may create someodors in the plant. The Company,inan effort toprovide its employees with asafe and healthy working environment, limits exposure to chemicals throughwritten procedures, engineering controls and PPE.While the chemical exposure and odors are under acceptable levels set by OSHAand the WCB, they nevertheless, can be smelled and are handled accordingto the companys hazardous communication program.Physical Activities/DemandsActivityOccasional(0-32x/shift)Frequent(33-200x/shift)Constant(201+x/shift)Bend/TwistXCarryingXKneel/CrawlXLadder/Scaffold Climbing