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Vice President, Military and Veteran Services - Tacoma, WA - 27414
Vice President, Military and Veteran Services - Tacoma, WA - 27414-April 2024
Tacoma
Apr 2, 2026
About Vice President, Military and Veteran Services - Tacoma, WA - 27414

  Job SummaryServes as TriWest's senior representative and leader for a group of Regional Directors who act as the primary account managers for the Department of Defense's (DoD) and Veterans Affairs' (VA) healthcare facilities in support of the VA Community Care Network (CCN) and the DoD TRICARE West Region managed care support contracts (MCSC). The incumbent leads their team in developing and maintaining positive, collaborative relationships with the supported health facilities' leadership and respective staffs, network providers, and healthcare beneficiaries within their assigned geographic area of responsibility. The incumbent will oversee ongoing monitoring, communication, and coordination of support for the healthcare facilities and accomplishment of TriWest's contract operational goals and performance requirements. The incumbent reports to the Deputy Chief, Military and Veteran Services Officer. Primary responsibilities include: support and drive operational plans and execution to positively impact healthcare costs, clinical outcomes, access to healthcare, military medical readiness, performance improvement, and beneficiary satisfaction.Education & ExperienceRequired:Master's degree in Health Care Administration or equivalent5+ years of executive level management and leadership experience in the health care fieldExperience in planning and executing complex operationsKnowledge of contingency and mobilization planningExperience in direct healthcare delivery and quality improvement essentialExecutive-level experience with the military health services system and the TRICARE programPreferred:Senior consulting, CEO or COO experience in healthcare fieldExperience with development and management of integrated health care delivery systemsExperience in developing clinical and operational health care policy at a corporate levelExperience with managed care programsHospital administration experienceExperience and/or demonstrated knowledge of VA healthcare operations, including its Community Care NetworkExperience in "start-up" operationsExperience in population health and optimization of health care deliveryExperience with national quality initiativesKey ResponsibilitiesDevelops and maintains a clear understanding and functional level of expertise regarding TriWest's contracted responsibilities and performance requirements relating to the VA's Community Care Network and the DoD's TRICARE West Region managed care support contracts.Develops and maintains strategic relationships with the leadership of DoD and VA Healthcare facilities' within the assigned geographic area of responsibility, applying comprehensive knowledge of the VA health system processes and the DoD's Defense Health Agency (DHA), Knowledge, Skills and Abilities (KSAs), MCSC performance standards, cost drivers and healthcare delivery operations in both the direct care system and contracted network of providers.Collaborates with TriWest functional areas and the assigned health facility leadership to optimize healthcare delivery quality and efficiency, including assessment of healthcare demand and provider network capacity.Oversees proposal development for resolving inefficient work processes.Supervises and leads the TRICARE Readiness, Integration, and Delivery (TRIAD) team in working with DoD healthcare facility leadership and the TRICARE beneficiary communities within the assigned geographic area of responsibility.Coordinates closely with TriWest's senior executive operational and clinical leadership regarding the clinical decision support activities provided to healthcare facilities.Leads Regional Directors and supports staff in monitoring, evaluating, and advising TriWest leadership regarding TriWest's performance of

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