Top Requirements:

　　Must be local to Seattle

　　Experience interviewing high level executives/leaders, individual employees

　　B2B experience

　　Supporting a employee experience tool

　　Description:

　　This role is for a usability researcher who will support evaluative design usability testing pre/post launch of a Employee Experience product. The team also undertakes foundational/generative research and skills in this area would also be a plus. This position will work directly with the UX Design Researcher focused on the application.

　　• Conduct B2B UX research on one or all of the following types of audiences - individual employees, People leaders (execs, sr. leaders, managers), IT Admins/Managers, and HR / Data analysts.

　　• Work directly with Design and Product Management partners on key priority design projects from early-stage foundational user research to iterative design evaluations.

　　• Perform ongoing UX Health studies to evaluate if design-built experiences are at the appropriate level for release to engineering.

　　• Devise and evaluate methods and procedures for collecting data, such as moderated and unmoderated interviews, group discussions, and surveys.

　　• Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders

　　• Work priorities aligned directly to needs of design team first with guidance from UXR and Principal UXR Manager, in partnership with the Design team.

　　Skills:

　　b2b, qualitative research

　　Top Skills Details:

　　b2b,qualitative research

　　Additional Skills & Qualifications:

　　• 5-7 years of hands-on research and/or product planning experience, with demonstrated skill in collecting and analyzing human behavioral data to improve plans and UX in a technology industry setting

　　• An advanced degree in HCI (human-computer interaction), market research, human factors, psychology, or a related field with a strong emphasis on research techniques and understanding humans / designing technology to meet their needs, or a BA/BS in one of these fields with significant industry experience

　　• Qualitative early stage foundational research experience to understand and build out user role needs, jobs to be done, and challenges.

　　• Qualitative evaluative research experience and UX Health research (e.g. Heuristic Reviews, Experience Reviews, iterative Usability testing)

　　• Business To Business research experience is a key requirement in this role

　　• You are eager to learn and understand about user audiences, their behaviors, context(s) and motivations – across all phases of the customer lifecycle and user journey

　　• Can demonstrate strong empathy for these users while balancing the vision and constraints of stakeholders

　　• Experience working in a fast-paced technology environment that requires independent time management, task prioritization, and flexibility

　　• Track record of operating independently, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner

　　• Verbal and written communication skills and good interpersonal partnering skills.

　　• Experience building strong collaborative relationships with peers and stakeholders

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.