Hope you are doing well! This is Kumar Rao (Sr. Technical Recruiter) from Experis IT. If you would like to speak to me on this opportunity, please reach out to me at [email protected] . I might be the one who can help you with your next career move.

　　Job Title : Field Technical Spt Rep II

　　Location : Fresno, CA

　　Duration : Contract

　　Description:

　　Demonstrated core competencies of success in this position are:

　　• Strong mechanical aptitude, working with tools and various alignment apparatus.

　　• Alignment with customer’s business needs while maintaining HP’s contractual commitments.

　　• Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers. May also involve third party software, networks and switches.

　　• Able to balance and prioritize multiple activities and issues.

　　• Successful cause and effect understanding of financial perspectives on the business.

　　• Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations.

　　• Attention to detail and commitment to administrative responsibilities.

　　• Exercise solid business based decision making skills, taking appropriate risk to insure that both HP’s and the customer’s business need are met.

　　• Independent thinking while adhering to standard technological/mechanical and business procedures.

　　• Industry / company knowledge that provides solid technology solutions and options to the customer.

　　• Ability to quickly and accurately evaluate a technical situation while managing the operational challenges.

　　• Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards.

　　Requirements:

　　• Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.

　　• Availability to work both scheduled and unscheduled overtime.

　　• Participate in assigned work during non-traditional workdays, holidays and shift work.

　　• Onsite customer facing experience.

　　• Technical/mechanical hardware repair experience.

　　• Demonstrated technical/mechanical aptitude for learning new technology.

　　• High School diploma or equivalent, plus additional hardware technology training. College preferred.

　　*Dress: Business Professional: Black slacks and blue collared shirt.

　　*Cell phone reimbursement and laptop/tablet will be provided.

　　ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.