JOB REQUIREMENTS: About Rivian Rivian is on a mission to keep the worldadventurous forever. This goes for the emissions-free Electric AdventureVehicles we build, and the curious, courageous souls we seek to attract.As a company, we constantly challenge what\'s possible, never simplyaccepting what has always been done. We reframe old problems, seek newsolutions and operate comfortably in areas that are unknown. Ourbackgrounds are diverse, but our team shares a love of the outdoors anda desire to protect it for future generations. Role Summary The ServiceAdvisor will be responsible for overdelivering on the customerexperience at our service locations. The ideal candidate will possessthe technical acumen and the ability to provide a strong level ofcustomer service. If you\'re able to think quickly on your feet, love tosolve operational problems, have exceptional people skills, and have apassion for adventure, then we want you on the team. You will be frontand center working with our customers every day to assist with serviceneeds and coordinate with our Operations, Call Center, Retail, andMarketing teams. This role will require a dynamic and resourceful leaderwith excellent communications skills, who will foster cross functionalinteraction and champion a culture of continuous improvement to supportService teams and customers within a Service center. Experience intraining, process standardization, continuous improvement, and managingescalations is a plus. Responsibilities Promote team memberunderstanding of company vision and goals. Actively supports managementin the planning and execution of the launch of Service centers Utilize avariety of training methodologies, techniques, concepts, learning tools,and practices to ensure learning effectiveness Encourages team membersto deliver a top-notch customer experience. Works every day to deliveran exceptional customer experience. Answer phone calls, emails, anddrive-ins to address any customer concern with the highest level ofresponse and... For full info follow application link. Equal OpportnityRivian is an equal opportunity employer and complies with all applicablefederal, state, and local fair employment practices laws. All qualifiedapplicants will receive consideration for employment without regard torace, color, religion, national origin, ancestry, sex, sexualorientation, gender, gender expression, gender identity, geneticinformation or characteristics, physical or mental disability,marital/domestic partner status, age, military/veteran status, medicalcondition, or any other characteristic protected by law. Rivian iscommitted to ensuring that our hiring process is accessible for personswith disabilities. If you have a disability or limitation, such as thosecovered by the Americans with Disabilities Act, that requiresaccommodations to assist you in the search and application process,please email us at [email protected]. ***** APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/E0ED0E5A57A0417B