DescriptionRESPONSIBILITIESServe customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.Complete transaction processing timely, accurately, and in accordance with bank proceduresProject the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.Refer loan and deposit customers or prospects to subject matter expertsComplete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.Utilize product knowledge to assist customers and suggest products and services to meet their needsProtect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operationsComplete periodic in-branch communication and promotion activities specific to the office, if applicable.Communicate recommendations for improved work flow and service to customers.Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasksDeliver a consistent, high level of service within our Serving More standardsOther duties as assignedCOMPETENCIESInterpersonal/Customer Service SkillsWritten and Verbal CommunicationAbility to understand and follow directionsAdaptable to changeBasic Computer SkillsOrganizational Skills/Detail OrientedAble to Multi-Task or Juggle PrioritiesAbility to work as part of a teamActive listening skills with an ability to proactively identify and recommend products and servicesAbility to work independently and handle basic customer issuesEDUCATION - CERTIFICATIONS - WORK EXPERIENCEHigh School Diploma or Equivalent required1 year or more of banking experience preferredPrior cash handling, sales or customer service experience preferredSCHEDULEOperating hours are Monday through Friday 8:30am - 6:00pm and Saturday 8:30am - 12:00pm. This position is full-time and hourly. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally this position could require anywhere from 37.5 - 40 hours per week. The average number of weekends per month is 2. Additional weekends may be required.QualificationsSkillsCash Handling (preferred)Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.