Date Posted:

　　2023-11-26

　　Country:

　　Australia

　　Location:

　　LOC7013 : 2-12 Montague Street, South Melbourne VIC 3205, Australia

　　We are currently seeking an After Hours and Maintenance Technician . This is a permanent role based in South Melbourne and reports to the Service Operations Manager.

　　You will perform all Shift Field Operations-related work for the Melbourne area in accordance with the performance objectives and the authority delegated by the Melbourne Service Operations Manager.

　　Working hours - 4 pm to midnight 12.30 am

　　Tool of trade vehicle provided.

　　Key Responsibilities for You

　　Attend all Shift callbacks in a timely and safe manner to ensure contractual and compliance KPIs are met in accordance with customer contracts.

　　Ensures all allocated units within the area of responsibility are maintained After Hours in accordance with contractual obligations and the Company's maintenance policies.

　　Carries out repairs and replaces parts prior to any deterioration of performance safety where required.

　　Maintains company tools, equipment, and materials in good order and safeguards such property against damage or theft, including company work vehicles if supplied.

　　Maintain and work on the Quality System, including procedures and manuals.

　　Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers of your processes.

　　Key working relationships - Internally and Externally

　　Works closely with the Melbourne Repairs Managers and Service Operations Manager

　　Work closely with the Melbourne After Hours Duty Supervisor

　　Liaises with functional management at other Otis entities and headquarters.

　　Represent the Company with major customers, suppliers, and the public.

　　External stakeholders include customers, building owners, managers, independent and government agencies, unions, consultants, and suppliers.

　　What You Will Need to Be Successful

　　Have Electrical/Fitter/Mechanic qualifications as relevant to the role.

　　Minimum two (2) to five (5) years experience in Lift/escalator maintenance

　　Has the ability to perform knowledge transfer on information and skills through training.

　　Demonstrated fault-finding and problem-solving skills.

　　Strong English language skills, both verbal and written

　　Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).

　　Highly organized, structured, and able to handle multiple tasks and competing priorities.

　　Attention to detail, results-driven, works well in a team and autonomously.

　　Do you know someone at OTIS?

　　If yes, let's get them to submit your interest as a Referral . Tell them about this role! If you are an overseas candidate with lift experience and are interested in this opportunity, please get in touch.

　　Key Benefits

　　Robust compensation and benefits packages

　　Be part of the Forbes 2023 World's Best Employers.

　　Meaningful career opportunities for people to grow through excellent Learning programs.

　　5 weeks Annual Leave on shift according to EBA.

　　The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

　　Apply today to join us and build what’s next!

　　If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

　　Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

　　You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

　　When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

　　We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

　　Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

　　Become a part of the Otis team and help us #Buildwhatsnext!

　　Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected] .

　　Privacy Policy and Terms:

　　Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

　　We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.