The primary purpose of the role is to ensure that day-to-day client service and quality targets are achieved within the Health Department.

　　The candidate will be responsible for negotiation and placement of Private & Commercial Health Insurance programs for both new business and renewal clients.

　　The Role

　　• Ensure accuracy of Placing Slips, Policy Wordings, Quotes, Endorsements, Debit Notes, Cover Notes, and Summary of Insurances

　　• Processing of documents on the Broker System and filing on the DMS within required time frame

　　• Produce accurate and updated renewal information to the business

　　• Understand and discuss client’s requirements with the market, negotiate risks accordingly and obtain the best deal / quote from the market.

　　• Respond to client’s queries and requests for Guarantee of payment (“Prise en Charge”)

　　• Ensure adherence to Group Policies and Procedures.

　　• Ensure Compliance with Local Policies & Procedures

　　• Contribute to the development of new tools and approaches

　　• Assist the Business in developing new products

　　• Track Key Performance Indicators

　　• Ensuring All Deliverables Align With Client Objectives, Leverage WTW Standard Tools And Templates, And Adhere To WTW Professional Excellence Standards

　　• Assist with other special projects on an ad hoc basis

　　The Requirements

　　• Diploma or Certificate in Insurance field or any other relevant degree

　　• Minimum 5 years’ experience in the insurance sector

　　• Be proactive, flexible and demonstrate a keen willingness to assist fellow colleagues.

　　• Ability to meet deadlines, pay attention to details and thrive in an environment that is always changing

　　• Computer Literate, Word, Excel, Power Point

　　• Fluent in English & French

　　Equal Opportunity Employer