Technical Delivery Professional

　　Job Req ID: 28133

　　Posting Date: 8 Feb 2024

　　Function: Engineering

　　Unit: Networks

　　Location:

　　Antwerp, Belgium

　　Salary: Competitive with Benefits

　　Recruiter: Réka Vajna

　　Locations: Belgium -Diegem, Netherland- Amsterdam, Italy- Rome

　　Why BT?

　　We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

　　Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

　　Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

　　Why Technology?

　　We are in an incredibly competitive industry and it’s not just the technology that’s important, but the world of promise it creates for our customers. We live and work in a connected world where people want seamless service, great products and the best connectivity there is, as well as continually expecting more and more from us, and rightly so. Technology is BT’s powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack.

　　Innovation drives everything we’ve done since BT started in 1846. Coming up with new ideas and developing new technologies is central to our future. We want to improve people’s lives for the better in welcome, relevant and affordable ways and we’ll be fast to market with an effortless experience to match. We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat.

　　In Technology, we’re creating an inclusive working environment where people from all backgrounds can succeed. We value different perspectives, skills and experiences. We’re happy to consider ways of working that will mean you can perform at your best.

　　Why this job matters

　　Accountable for a single small to medium sized global network delivery or multiple simple global network deliveries. The global network operates across 198 countries and territories, with 3,400 multinational customers with multiple sites, using 5,200 points of presence

　　What I’ll be doing – your accountabilities

　　Ensure the scope of delivery is understood, that the solution meets the business need and that plans are comprehensive and are achieved

　　Produce and agree network delivery plan and manage dependencies

　　Assists with planning and monitoring of all activities, from scoping to live, to ensure agreed scope and benefits are delivered in a contained project.

　　Ensure all delivery agents review, size and commit to the delivery & costs of the design for the network delivery

　　Develops working relationships and communicates with a range of project stakeholders across teams to ensure actions completed, progress updated and impacts on other components managed.

　　Supports engagement with third party suppliers on network solution requirements

　　Be able to understand and articulate designs with key stakeholders

　　Identify pre requisites to network deliveries and ensure that they are delivered

　　Run a regular project review forum with all stakeholders covering risks/issues/finances/status/re sources

　　Reviews own work and peers’ outputs to contribute to identify and flag errors or potential issues

　　Manage RAG status and expectations of a network delivery with relevant stakeholders

　　Supports the identification and resolution of issues and defects to ensure delivery to required standard.

　　Identify when network deliveries are at risk and take corrective action to resolve

　　Supports a component of a technical project, requiring management of a limited degree of risk or business impact.

　　Accountable for meeting committed finance figures for the network deliveries

　　Make recommendations for improvements to processes.

　　Identify and implement changes to improve quality and reduce costs

　　Regular reporting updates to advise of progress to all stakeholders

　　Engagement with relevant stakeholders to agree post implementation testing, trial, pilot, launch plans as appropriate

　　Responsible for ensuring the scoping of e2e testing

　　Skills required for the job

　　Professional qualification/accreditation

　　Project Management Skills

　　Communication Skills

　　Delivery management: strong skills in creating and delivering a network delivery plan including identifying and managing risks, issues, dependencies, finances and resources

　　Business acumen: Knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g. business KPIs, business cases

　　Experience you would be expected to have

　　Worked alongside colleagues/led team through a period of intense stress and pressure

　　Developed quotes / business cases and ways to avoid costs

　　Developed an internal network of strong working relationships you can call on to assist with your role

　　Advocating and applying technology where it has not been used previously

　　Handled office politics/disagreements whist maintaining personal integrity

　　Suggested cost savings to assist budgets

　　Delivered results when the deliverables were unclear

　　Used knowledge of the business to sell, negotiate or persuade

　　Tackled process/policy obstacles to delivery

　　Experience using and preferably accreditation in a Project Methodology (i.e. Prince2).

　　Coaching experience and ability to matrix manage teams.

　　Some knowledge and experience of business operations, business strategy, financial and operational strategic analysis.

　　Knowledge and or experience in BT Product Portfolio and BT’s Concept to Market Processes

　　Continuous improvement and business improvement experience

　　Connected leaders behaviours

　　Solution Focused Achiever

　　Inspiring communicator

　　Customer Champion.

　　Key decisions

　　Make decisions at a technical delivery level

　　Manage/determine escalation process for project milestones

　　Provide options on recovery of the technical delivery as well as other options including re-planning/rescheduling.

　　With stakeholders, designers and platforms ensure the proposed technical solution is both deliverable and operationally ready.

　　A FEW POINTS TO NOTE:

　　Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

　　DON'T MEET EVERY SINGLE REQUIREMENT?

　　Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.