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Tech & Infrastructure Risk & Control Director C14
Tech & Infrastructure Risk & Control Director C14-February 2024
Ciudad De Mexico
Feb 10, 2026
About Tech & Infrastructure Risk & Control Director C14

  The Business Risk Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

  Responsibilities:

  Accountable for management of complex/critical/large professional disciplinary areas.

  Leads and directs a team of professionals.

  Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.

  Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity.

  Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.

  Ensure that emerging risks identified are socialized with key stakeholders and mitigation strategies are in place.

  Identify areas of engagement based on level of investment, inherent risk, complexity of change and other risk factors

  Execute Risk Control coverage strategy, ensure appropriate risk mitigation actions are in place and escalate to senior management as appropriate

  Provide supervision of Risk Control team's efforts and assist with prioritizing and addressing roadblocks encountered

  Leverage reporting to identify trends, themes and areas requiring improved controls

  Drive Manager's Control Assessment monitoring, quarterly approvals and improvements required

  Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

  Qualifications:

  10+ years experience in Risk and people management

  Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary.

  Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

  Education:

  Bachelor’s/University degree or equivalent experience, potentially Masters degreeThe Regulatory compliance Director for Citi Technology Infrastructure C14 is responsible for managing:

  Team Management

  Regulatory Audit , planning, coordination,and execution of the periodic reviews made by the financial regulators in Mexico. This involves the coordination of multidisciplinary teams regarding all the Infrastructure Area.

  CRM CIO Latam Control & Risk Management

  Risk manager and Audit coordinator for Latam & Mexico audits (ATM audits, Retail Banking Mexico

  CNBV, KPMG, Client computing, Contact Center Mexico, Latam Retail Banking etc.)

  Coordination with Internal audit, external auditors, regulators and the business to agree on CAPs and follow-up on the execution & successful implementation of the agreed actions until CAP closure to ensure the appropiate controls are in place and continuously monitored to have an adequate control environment.

  LATAM MCA TECH standardization and Single point of contact with the Sectors MCA Coordinators (ICG, GCG, GFTS).

  LATAM SPOF Risk manager.

  LATAM tech regulations review and implementation of MCA regulatory Controls.

  Latam IMRs Risk Manager

  Latam TOPs Implementation to ensure appropiate Country Business Oversight on Technology Controls.

  Requirements:

  Lic. Or Master's Degree in Computer Systems or Systems Engineering

  Previous experience: (8 years) In Contact with external audit or audits, work with regulators.

  Knowledge: regulations.

  Leadership, teamwork, collaboration.

  Intermediate-Advanced English.

  Job Family Group:

  Risk Management

  Job Family:

  Business Risk & Control

  Time Type:

  Full time

  Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

  View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

  View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

  View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  Citi is an equal opportunity and affirmative action employer.

  Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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