Description

　　Job Duties:

　　· Assists in leading the day-to-day operations of the Park Services Department; ensuring program goals are achieved

　　· Provides supervision, training, development, and evaluation for team members

　　· Handles guest concerns and responds to guest comments within standard timelines

　　· Ensures teams are proactively guest friendly and that guest first standards are followed and enforced

　　· Ensures that all guest and employee areas maintain a standard of excellence for cleanliness at all times

　　· Ensures teams provide fast service; consistently achieving a prompt resolution for guest inquiries

　　· Ensures compliance with safety standards

　　· Ensures all training requirements and testing procedures are adhered to as set forth by Six Flags policies and procedures

　　· Personally provides friendly, clean, fast, and safe service for guests and teams

　　· Performs all other tasks and duties as assigned

　　· Must be able to arrive to morning leadership communication meetings and scheduled areas, on time and prepared for the shift’s activities

　　· Must be willing to promote a safe working environment and help eliminate hazards throughout the park.

　　· Must carry a pan and broom at all times

　　· Constantly walking the park checking on patios, midways, back areas and team members

　　· Those 18 and older are expected to be trained to operate company vehicles and trash/recycling compactors to assist with park operating and work crew task

　　· Following the Operation Standard of training (Train the Trainer) during all training sessions

　　· Prepared for training sessions by having all required paperwork prior to start of training

　　· Promote a positive attitude during all levels of training

　　· Must be able to provide leadership and guidance to all subordinate leaders within the Operations Department

　　· Must be able to conceive, coordinate, and implement various training initiatives, including but not limited to: initial on the Job Training, departmental trainings, cross trainings, etc.

　　· Maintain confidentiality on all sensitive matters

　　· Conducting and following up on correctives

　　· Follow up with the uniform standards with Leads/Trainer. Meets all grooming standards

　　· Attends most Employee Relations activities and encourages team to attend

　　· Motivate crews to enhance the guest experience, resulting in positive guest comments

　　· Follow-up with Leads/Job Coaches on all safety equipment for the area location. This includes Lock Out equipment, measuring devices, keys, proper cleaning equipment.

　　· Follow-up on any scheduled On the Job training. This includes new hire, any cross-training and all Operator training.

　　Minimum Qualifications:

　　· Must be 16 years old

　　· Park experience preffered

　　· Ability to handle multiple situations simultaneously and meet deadlines in an efficient manner

　　· Excellent motivational, leadership, and team-building skills

　　· Must be able to work a flexible schedule including nights, weekends, holidays, and extended hours when needed

　　· Ability to stand for extended periods of time, walk the park on a continual basis, and work outside in varying weather conditions.

　　· Maintain an active working schedule, with 10 approved vacation days and up to 5 paid vacation day (depending on hours worked previous year). All scheduling conflicts must be communicated to the management team and Full Tine Supervisor staff. Must also be required to work a minimum of two shifts per weekend, one of which must be on a Saturday