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Senior Program Associate of Client Success
Senior Program Associate of Client Success-March 2024
Washington
Mar 28, 2026
About Senior Program Associate of Client Success

  Company Description

  Dcode was founded on the belief that technology can improve the way our government operates. Through our tech accelerators, training programs, and advisory services we bring together a community of leaders across tech, government, industry, and venture capital to drive commercial innovation in the federal market.

  Salary Range: $71,000 - $92,000

  Job Description

  JOB DESCRIPTION

  Our team is looking for a passionate Senior Program Associate on Dcode’s Client Success team to help support our fast growing government business! As a senior program associate, you will support customer engagements focused on driving innovation into the federal market. You will be responsible for maintaining relationships with government leaders and helping them foster an innovative culture that attracts emerging technology. It's fast paced and exciting!

  At a high level, you’ll be responsible for:

  Supporting federal customer engagements across the US government 

  JOB RESPONSIBILITIES

  Write assessments and reports, analyze qualitative and quantitative data, and assist with planning and delivery of government and tech-facing trainings, workshops, and advisory services

  Coordinate logistics for both in-person and virtual training and workshops

  Plan, organize, and execute Dcode events to help connect tech, government, and industry

  Work with Dcode’s program managers to ensure delivery meets contractual requirements, including cost and schedule

  Coordinate with Dcode’s sales team on upsell and expansion opportunities

  Represent Dcode at conferences, events, and meetings with leaders from government, industry, to include Dcode’s tech portfolio

  Help grow Dcode’s network of government innovators by building and maintaining relationships with government stakeholders

  Qualifications

  KEY SKILLS

  You’ll learn something new every day in this role. We’ll teach you the ropes but ideal candidates will have:

  2-5 years of work experience

  Prior experience delivering government-facing client work

  The ability to work without being closely managed and continuously WOW

  Strong interest in one or more of the following areas: government contracting, government finance and budgeting, consulting advisory services, process re-engineering, and/or government culture-change

  An ability to listen to customers and discern needs

  A willingness and ability to support operations in a fast-paced environment

  Proven problem-solving, self-management, and organizational skills

  Strong written and verbal communication skills

  A willingness to work in an environment that is welcoming, open, transparent, curious, collaborative, challenging, results-driven, and fun!

  Additional Information

  You’ll love it here if you value a culture that is:

  Fast paced and exciting

  Diverse and inclusive 

  Energetic and fun

  Transparent and supportive

  Mission-driven and collaborative

  We look for resilient hustlers: 

  Our CEO busted her face on the balance beam in college and got back up… our CSO has knocked on a thousand doors… rejected 999 times and kept on knocking. What is your story? Please provide a few short sentences on your resilient hustler story.

  Additional Information

  All your information will be kept confidential according to EEO guidelines.

  Dcode believes in diversity as strength. We provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, or other.

   

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