Sr. Motor Vehicle Section Manager - Motor Carrier

　　Augusta , Maine , United States | Management & Supervisory | Full-time

　　Apply by: Feb. 2, 2024

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　　Job Class Code: 7340

　　Grade: 27

　　Salary: $60,132-$81,640

　　Opening: January 19, 2024

　　Closing: February 2, 2024

　　Are you looking for a rewarding career with opportunity for advancement and weekends off? Do you enjoy contributing to a team and providing excellent customer service? If you thrive on quality and contributing to the safety of the roads in Maine, we want you on our team!!

　　Apply Now, we offer superior benefits (highlighted below) including: 13 paid holidays, 12 sick days and 3+ weeks vacation to start!

　　Who are we?

　　The Bureau of Motor Vehicles (BMV) is part of the Department of the Secretary of State. It issues drivers’ licenses and state identification cards, as well as managing records related to vehicle ownership and registration. There are approximately 370 staff at the BMV. Our central office is in Augusta, and we have 13 branch offices located around the state. There are 7 divisions within the BMV, including Public Services, Administrative Services Title Services, Vehicle Services, License Services, Legal Affairs and Law Enforcement. We serve approximately 1.2 million Mainer’s annually through in-person transactions, telephone and online services.

　　This is administrative work of a supervisory nature in coordinating and overseeing the IRP/IFTA section and the Overlimit/Operating Authority section in the Vehicle Services Division, within the Bureau of Motor Vehicles. This position reports to the division director. Work includes directing and coordinating technical and/or clerical supervisory personnel and their respective staffs in providing efficient and uniform operations in accordance with Motor Vehicles laws and policies. This senior section manager will make decisions on appropriate level of discipline or corrective action plans to be issue on performance problems; makes decisions on training needs of staff to ensure skills are kept up to date; makes recommendation on computer system improvements or enhancements to ensure each section has the has the most up to date information and processes; makes determinations on resources needed for section and budget recommendations. Work is performed under limited supervision.

　　A typical day involves:

　　Direct and coordinate the activities of subordinate employees to ensure effective and efficient operations.

　　Supervise and evaluate the performance of a staff of subordinate employees to ensure work is accomplished in a timely and effective manner and to identify training needs.

　　Interview, hire, and train staff to ensure highly qualified personnel.

　　Make recommendations on vehicle services computer system improvements or enhancement to ensure unit has the most up to date information and processes.

　　Interpret and explain Motor Vehicle laws, rules, and regulations and section policies and procedures to provide information to staff, the public, law enforcement officials, attorneys, court officials, and other governmental representatives.

　　Investigate and analyze complaints and problems to determine cause and develop and implement corrective actions.

　　Revise procedural manuals to reflect and implement new laws and policy changes and ensure availability of latest requirements.

　　Advise program director of problem areas, needed procedural changes, and section program requirements to maintain effective and efficient unit operations.

　　In order to be successful, you must have:

　　Knowledge of Title 29 (Motor Vehicle Laws) and BMV organization, functions, and activities.

　　Knowledge of supervisory principles, practices, and techniques.

　　Knowledge of effective training methods, practices, and techniques.

　　Ability to supervise subordinate personnel and the ability to plan, organize, assign, and evaluate work of subordinates.

　　Ability to plan programs and develop and implement procedures.

　　Ability to understand and interpret technical information.

　　Ability to identify and analyze problems, reach logical conclusions, and make sound recommendations/decisions.

　　Ability to deal with the public in complaint situations.

　　Ability to communicate effectively and write clearly.

　　Ability to understand and interpret motor vehicle laws and proposed legislation.

　　Ability to use applicable computer programs.

　　MINIMUM QUALIFICATIONS

　　An eight-year combination of education, training, and/or experience in business or public administration, to include at least 4 years in a supervisory capacity.For more information or questions, please contact: [email protected] call (207) 624-9012.

　　BENEFITS:

　　No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

　　Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

　　Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,150.80-$11,942.16 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

　　Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .

　　Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

　　Retirement Plan – The State of Maine contributes 13.41% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

　　Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

　　Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

　　Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office .

　　Tuition Reimbursement - Further your career and your education with tuition reimbursement for job-related courses.

　　Living Resources Program – Navigate challenging work and life situations with our employee assistance program.

　　Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act (https://www.maine.gov/bhr/state-employees/rules-policies/policy-practices-manual/Employee-Rights-and-Responsibilities-Federal) .

　　Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

　　Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .

　　There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

　　Thinking about applying?

　　Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.