Sr Claims Agent

　　Date: Jan 23, 2024

　　Location(s): North Palm Beach, FL, US, 33408

　　Company: NextEra Energy

　　is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy with our goal to reach Real Zero carbon emissions from our operations by 2045 while improving customer affordability and reliability. Are you interested in creating a cleaner environment for future generations? Join our world-class, innovative team today.

　　Position Specific Description

　　This position will be responsible for handling claims on assigned programs that may be complex in nature on behalf of Palms Insurance Company. The Sr. Clams Agent-Specialty Lines will be required to do the following:

　　Responsible for all aspects of file handling of both in-house and third-party administered claims through diligent investigation and assessment.

　　Strategically partner with counsel, experts and vendors to analyze and determine coverage, manage & evaluate the claim investigation and overall claim while updating internal and external stakeholders.

　　Continually evaluate claims to set appropriate, timely reserves over the life of the claim to reflect changes in exposure.

　　Advise management and legal counsel on strategy regarding complex loss matters

　　Manage service needs of Palms, MGA’s and TPA’s as required

　　Assist with draft policy language reviews and ongoing department procedural initiatives as needed

　　Maintain accurate and updated claim files throughout the life of the claim

　　Perform pre and post binding claim audits as needed

　　Performs other job-related duties as assigned

　　Qualified candidates will possess the following skills/capabilities:

　　Ability to work on matrixed team in a fast-paced startup environment

　　Demonstrate an in-depth understanding of coverage issues, policy forms, contracts, regulatory requirements, and changing legal landscape for specialty line claims.

　　Understanding of technical claims proficiency and execution of best claim practices.

　　Excellent analytical/negotiation skills

　　Excellent communication and commercial skills with strong business acumen and ability to collaborate with other departments and vendors.

　　Ability to resolve complex claims with minimal supervision

　　Good analytical thinking, advocacy and negotiation skills

　　Additional Qualifications Preferred:

　　10+ years of experience handling complex specialty lines claims

　　Experience working with/as a staff adjuster, Independent Adjuster (IA) or Third-Party Claims Administrator (TPA) on related coverage lines

　　Maintain valid adjusters’ license(s) in states assigned or an ability to obtain same.

　　Job Overview

　　This position is responsible for handling personal injury and major property damages claims asserted by or against the company.

　　Job Duties & Responsibilities

　　• Investigates, evaluates and negotiates satisfactory settlements of personal injury and major property damage claims

　　• Provides support and assistance to company attorneys throughout the claims litigation process, including court testimony

　　• Performs other job-related duties as assigned

　　Required Qualifications

　　• Valid Driver's License (NON CDL)

　　• High School Grad / GED

　　• Experience: 6+ years

　　Preferred Qualifications

　　• Bachelor's Degree

　　Employee Group: Exempt

　　Employee Type: Full Time

　　Job Category: Legal/Regulatory/External Affairs

　　Organization: Palms Management Services, LLC

　　Relocation Provided: Yes, if applicable

　　NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

　　NextEra Energy and provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

　　NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

　　NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see ourfor more information.