Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Merchant Acquisition and Supplier Enablement (MASE) team within GMNS is a nationwide organization comprised of professionals dedicated to signing and enabling U.S. merchants for AXP Card acceptance.

At the enterprise level, we’ve been investing in strategies to accelerate growth and drive deeper network relationships. One of these key strategic initiatives is the integration and scale of our suite of B2B payment solutions and a robust and efficient supplier enablement process is necessary to realizing this growth and serving our customers.

How will you make an impact in this role?

The Specialist , Campaign Success, is a position within the Supplier Enablement Center of Excellence (COE), specifically supporting Global Commercial Services (GCS) Global and Large (GL) customer segment.

This individual is responsible for end-to-end enablement experience for buyer campaigns alongside our GCS GL field colleagues. The Specialist, Campaign Success will drive charge volume growth from B2B payment solutions and develop enablement strategies to accelerate supplier acquisition and expansion opportunities in support of GL clients. Key focus area will be optimizing campaign effectiveness to deliver best in class supplier enablement experience for our customers.

Primary Responsibilities:

Coordinate across partner teams to communicate critical success factors to ensure buyer readiness for supplier outreach.

Serve as enablement point of contact for buyer and client management teams, produce and present internal and customer-facing campaign reporting.

Drive and monitor campaign success metrics and partner to optimize campaign effectiveness.

Promote accountability with internal and external stakeholders to ensure a successful campaign outcome.

Manage end-to-end supplier enablement activities in partnership with multiple internal stakeholders and teams.

Prioritize and maintain active pipeline of opportunities.

Minimum Qualifications

Proven success driving results in relationship management, sales, or a customer-facing role in a B2B environment.

Demonstrated ability to influence and collaborate with internal and external constituents.

Demonstrated experience developing insights using data from multiple sources.

Experience using formulas within Excel including v-lookups and pivot tables

Excellent verbal and written communication skills, with comfort presenting information to varying audiences and leadership.

Willing to take initiative and be accountable for results.

Thrive in constant state of change, comfortable in a fast-paced environment.

Experience presenting to senior leaders both internally and externally

Preferred Qualifications

Experience in B2B payments desired; familiarity with Salesforce.com

Understanding of Accounts Payable

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Administration

Primary Location: United States

Schedule Full-time

Req ID: 24017480