System One is looking for a Site Reliability Engineer for a full-time/permanent opportunity in Topeka, KS.

　　Jobs Summary:

　　The Site Reliability Engineer is responsible for the daily monitoring, management, troubleshooting, and issue resolution for all the trading software components in our AWS platform. This position works closely with our technology, operations, and business development teams to provide end-to-end platform support and application management services. This role is also responsible for a general understanding of products, services, solutions, SLAs, and DevOps (automation) tools. Where appropriate, the Site Reliability Engineer will contribute to innovation and continuous improvement efforts to reduce operational costs relating to the application portfolio. Consistent, sustained communication across IT, Operations, and Trading is required.

　　Job Responsibilities:

　　+ + Support software releases, configuration, monitoring all production system components and infrastructure, and ensure that production changes follow change management best practices

　　Define and manage SLA for all applications, provide quick and accurate impact analysis, effective root cause analysis, timely resolution, and management of strong relationships with business

　　Responsible for creating, maintaining, and executing support documentation, new user onboarding, user training, run book, issues tracking disaster recovery, and infrastructure testing

　　Responsible for providing application support, code deployments, maintenance of DevOps pipelines and application reliability

　　Takes ownership of the production environment and is accountable for analyzing the issues, and works with developers to fix the problem and migrate the respective changes to the production

　　Understand application security and change management guidelines and maintain appropriate controls are implemented and followed

　　Implement moderate to high complexity code changes that resolve root causes of incidents or enhance operational characteristics (resilience, scalability, etc.) to applications that support business operations and client activity

　　Design and develop dev ops and site reliability tools that streamline support processes and troubleshoot the issues by debugging the pipeline code, reproducing the issues, and providing solutions

　　Responsible for the communication of upcoming releases, production status, system outages, infrastructure/disaster maintenance, and business continuity tests

　　Responsible for working with internal/external audits and providing evidence for production changes and migration

　　Coordinate with external teams for Organization level IT changes such as SB IT, and other Investment technology teams

　　Understand and gain expert knowledge on applications and play an SME role

　　Acknowledge and help solve tickets from the organization's ITSM tool

　　Other projects as assigned to enhance further and automate the systems and operations

　　Job Qualifications:

　　Bachelors or master's degree in Computer Science, Engineering, Technology, Information systems or related degree

　　Experience in Site reliability engineering, DevOps, application or production support

　　Good hands-on experience with AWS Cloud Services

　　Background in any CI/CD pipelines, Code Migrations

　　Background in any one of the scripting languages such as Python, PowerShell

　　Knowledge of database query technologies like SQL

　　Background in any job scheduling software such as UC4

　　Comfortable working in Windows Operating system and Linux operating systems and scripting

　　Ability to be flexible and participate in an on-call program to support critical applications

　　Strong analytical and problem-solving skills

　　Preferred:

　　4+ years of experience in Application support or DevOps engineering or Site Reliability Engineering

　　Tools and Technologies; Programming: Python, Powershell, SQL Server, Redis, AWS, Linux, Containers

　　Experience/Knowledge in GitLab and CI/CD processes and tools

　　Financial background and understanding of the financial markets is a plus but not mandatory

　　System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

　　System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.