Home
/
Customer Service
/
Service Offer Manager IC
Service Offer Manager IC-July 2024
Englewood
Jul 1, 2025
ABOUT THE BOEING COMPANY
At Boeing, you can contribute to work that matters.
10,000+ employees
Technology, Engineering
VIEW COMPANY PROFILE >>
About Service Offer Manager IC

  CO Salary Range: USD 119,850.00 - 162,150.00 per year

  Job Description

  At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

  Boeing Digital Aviation Solutions (DAS) is seeking a Service Offer Manager IC located in our Englewood CO offices. The Service Offer Manager is part of a team of Service offer managers within Flight Operations. The Service Offer Manager designs and defines services to deliver attractive customer outcomes, making sure clients get premium value from our products and services.

  Flight Operations is a portfolio of software products to manage operation of flight crew, aircraft and flight planning for commercial airlines globally. We are strengthening our portfolio team with Service Offering Managers (SOM). The SOMs main responsibility is to define our different service offerings in the Flight Operations portfolio. Our SOMs will work with a broad range of services such as business consultancy, programming consultancy, system implementation, support and training. If you have experience of defining or delivering services in an international IT environment and want to be part of a winning team in a growing business, this is the job for you.

  Position Responsibilities:

  Support the strategy, definition and a roadmap for each ServiceWork close with the Service organization (DS&S), Product Managers and Market Managers to refine service design, customer value capture and go-to market strategyConstantly test and refine the market perception of the serviceContinually identify service gaps and align resources to fill them, including potential partnerships and acquisitionsSupport training and external and internal knowledge sharing of the serviceEstablish key performance indicators and metrics to track the success of the service e.g. customer satisfaction

  This position is hybrid. This means that the selected candidate will be required to perform some work onsite at our Englewood CO offices. This is at the hiring team's discretion and could potentially change in the future.

  Employer is not willing to sponsor applicants for employment visa status.

  Basic Qualifications (Required Skills/Experience):

  Education - Bachelor degree or higher3+ years of experience in IT industry

  Preferred Qualifications (Desired Skills/Experience):

  5+ years of experience in IT industry Experience of service offering development Airline industry experienceWorking with pricing strategiesWorking with tiered service offeringWorking in an international businessExperience of Crew, Network Operations of Flight Planning software

  Typical Education & Experience:

  397889

  Level 4

  Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience, 13 years' related work experience, etc.)

  Level 5

  Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 14 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+9 years' related work experience, Master+12 years' related work experience, 18 years' related work experience, etc.).

  Relocation:

  Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

  Drug Free Workplace:

  Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

  "At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

  The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

  The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

  Please note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.

  Level 4 Summary pay range: $119,850.00-$162,150.00

  Level 5 Summary pay range: $153,000.00.00-$207,000.00

  Export Control Requirements: Not an export control position

  Equal Opportunity Employer:

  Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
IT Client Service Owner
Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be A
International Client Service Associate
Overview Do you want a career with a firm that's changing the industry? As an International Client Services Associate, you'll become part of our bustling International Private Client Group and focus
Customer Service Representative-Remote
TransUnion's Job Applicant Privacy Notice What We'll Bring: We are looking for a Customer Service Support Representative to join our successful Client Services Sales team. This position will be respo
Client Solutions Manager, Apps & Gaming (Türkiye)
The Client Solutions Manager for Meta's Global Business Group team partners with our most strategic clients to make sure they are successful with Meta. This is an outstanding opportunity to be at the
Customer Business Director
Date Posted: 2023-07-02 Country: Japan Location: JPN13111: RII Tokyo Japan, 1-11-44, Akasaka, Minato-ku M/S 12 Floor, Tokyo, 107-0052, Japan Position Role Type: Unspecified Customer Business Director
Microsoft Dynamics 365 Customer Engagement, Manager
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics
Teller PT
Employment Type: Part-Time, On-site #LI-ONSITE This Teller position starts at $15.60 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following bene
Service Administrator
Service Administrator Description We are looking for a talented Service Administrator to join our team specializing in Service for our Sales and Service department at our branch in Tampa, FL. In this
Senior Technical Support Engineer
#LI-FR2 We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and su
Call Center Representative
About Accolade Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved