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Service Engineer Customer Support Airframe (levels: mid-experienced and experienced)
Service Engineer Customer Support Airframe (levels: mid-experienced and experienced)-July 2024
Kyiv
Jul 5, 2025
ABOUT THE BOEING COMPANY
At Boeing, you can contribute to work that matters.
10,000+ employees
Technology, Engineering
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About Service Engineer Customer Support Airframe (levels: mid-experienced and experienced)

  Job Description

  At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

  Boeing Ukraine is currently looking for Service Engineer (Customer Support Airframe) to join their team in Kyiv, Ukraine.

  On this position, you will provide technical solutions to a wide range of difficult problems. Develop solutions that are imaginative, thorough, practicable, and consistent with organization objectives. You will represent the organization by providing solutions to difficult technical issues associated with specific projects.

  Primary Responsibilities:

  Receive and respond requests from airlines and repair organizations for technical support of Boeing airplanes. Provide a quick and appropriate response that meet the Safety First principle.

  Disposition repair, design repair plan, provide jacking and shoring instructions, analyze reported problems for potential safety issues, provide No Technical Objection (NTO) for ferry flights / flight tests etc.

  Applies knowledge of Boeing design principles to assess and resolve product/process issues through the product lifecycle.

  Applies engineering principles to research technical, operational and quality issues that cannot be resolved by customer and designs interim and permanent engineering solutions (repair disposition text, repair scheme, etc.).

  Identifies documents, analyzes reported problems and communicates deviations that could impact design intent and safety; recommends and manages resolution.

  Develops and implements product/process improvements.

  Represents the engineering community in the build through post production environment.

  Ensures supplier and build partner compliance with Boeing standards. Develops customer correspondence for continued safe operation and maintenance of equipment.

  Analyzes damage repair or structural modification to determine appropriate jacking and shoring (general knowledge), prevent collateral damage and assure a safe work environment.

  Understand structural repair classification and definitions. Apply engineering principles to typical damages removal process and inspection. Confident understanding SRM allowable damage limits and SRM major repair procedures and requirements

  Understand Major/Minor repairs classification/principles.

  Has a general knowledge and understanding of certification process and principles.

  Basic Qualifications (Required Skills/Experience):

  High Education Diploma in Engineering or equivalent.

  Solid communicator, upper-intermediate in both written and verbal English.

  3+ years of aircraft structure, materials and properties, design criteria and release processes. (5+ for experienced level).

  3+ years in aircraft maintenance (5+ for experienced level).

  Readiness to work in a flexible schedule (weekends/holidays support, overtime, shifted work schedule).

  Readiness for business trips - up to 25% of working time.

  Existing rights to work in Ukraine.

  Preferred Qualifications (Desired Skills/Experience):

  Experienced in working with airlines or supporting a/c during maintenance.

  Experienced in reading and understanding engineering models, drawings, specifications and various technical documentation.

  Experienced in researching engineering designs in order to develop defect solutions to product/ process issues for production or simple technical in-service issues.

  Experience/Familiarity with structural design principles for aircraft primary structures (e.g. corrosion, stress analysis, statics, materials strength, material characteristics, and repair techniques).

  Experience in designs interim structural repairs and conducting static strength analysis (additional preferred qualification for experienced level).

  We offer:

  Market competitive salary and bonuses.

  Medical insurance for you and your family (Health plan includes medical, surgical and dental care, planned and emergency inpatient treatment, ambulance service and prescription drugs)

  Life insurance.

  Sport reimbursement.

  Well-being support.

  Professional skills development via educational assistance program and certification.

  Benefit from Employee Recognition Program.

  Cooperate and exchange knowledge with world class global engineering team.

  Broaden your experience in international aviation projects, technical workshops, and hackathons.

  Relocation:

  This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

  Equal Opportunity Employer:

  Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

  We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

  Equal Opportunity Employer:

  We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

  We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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