Senior Specialist Utility Shared Services

　　Job Info

　　111131

　　Posting Expiration Date: Feb 21, 2024

　　Schedule Type: Full-Time

　　Minimum Salary: $95000

　　Maximum Salary: $120000

　　Organization: Research & Development

　　Department: Utility Shared Serv Qual Assur

　　Section: R&D USS Quality Mgmt

　　Location: NY-New York-4 Irving Pl Headquarters

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　　Job Description

　　Mission Statement

　　Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.Core Responsibilities

　　Develop process and program initiatives, analyze data trends, interview process/program owners, implement improvement plans, compile review data, create written reports, and present findings.

　　Lead quality reviews of processes within Utility Shared Services (USS) to determine adequacies, deficiencies, and improvement opportunities.

　　Contribute to the advancement of Con Edison policies and procedure by promoting a compliant company culture.

　　Promote best practice sharing within business units and across USS functions, as appropriate.

　　Facilitates communication between business units and USSQM to obtain stakeholder input for reviews or quality and improvement initiatives.

　　Subject matter expert for the USSQM quality management system.

　　Develop project plans, identify and help assign project tasks.

　　Responsible for developing corrective actions and process improvement projects for implementation.

　　Utilize industry accepted quality tools, standards and processes (ISO 9000, 31000 etc.).

　　Participate in planning efforts for future quality audits, self-assessment and risk management determinations.

　　Facilitate risk management analysis, of USS processes and programs.

　　Maintain and update USSQM policies, procedures, and processes.

　　Update job knowledge by participating in educational opportunities and professional associations and publications.

　　Perform other related tasks and assignments as required.

　　Required Education/Experience

　　Master's Degree and 2 years Quality related experience or

　　Bachelor's Degree and 4 years Quality related experience or

　　Associate's Degree and 8 years Relevant work experience including quality control, assurance, or management.

　　Preferred Education/Experience

　　Degree in Math, Science, Engineering, Quality Management, Business or related disciplineRelevant Work Experience

　　Experience with quality management, quality assurance, auditing, quality control and process controls. Required

　　Experience with drafting policies, procedures, and controls (compliance, audit or risk controls preferred). Required

　　Adept with technology and highly proficient with the Microsoft Suite of product including SharePoint. Required

　　Excellent written, verbal, and interpersonal skills and can develop relationships and effectively interact with employees throughout the company. Required

　　Demonstrate analytical skills. Required

　　Ability to complete multiple assignments with changing priorities while still meeting deadlines. Required

　　Ability to learn new technologies as required for the job using documentation and other available resources as required. Required

　　Proficiency in project management and the use of associate tools. Preferred

　　Licenses & Certifications

　　Driver's License Required

　　Other: Quality related certifications and or training (ASQ, ISO 9001, LSS, RCA, etc.) Preferred

　　Other Physical Demands

　　Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

　　Must be able and willing to travel within Company service territory, as needed.

　　Ability and willingness to respond during off-hours, work overtime (including weekends and holidays) as needs dictate.

　　Must be able and willing to work outdoors during all seasons and during adverse weather.

　　Technical Difficulty Statement

　　For technical issues, please contact us at [email protected]Equal Opportunity Employer

　　Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.