Career Area:

　　Sales

　　Job Description:

　　Your Work Shapes the World at Caterpillar Inc.

　　When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

　　Your Work Shapes the World

　　Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

　　When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.

　　About the Position:

　　As a Senior Sales Support Consultant , your role will be to work closely with customers, dealers, and Caterpillar sales execution teams to collect competitive market information and identify key industry and customer needs that will be used to make strategic management decisions and influence product development programs. As the primary interface between the Product Group and the Global Construction and Infrastructure division, your responsibilities will include driving the development of the product strategy in terms of product requirements and functional specifications. This role requires traveling 25% and working across different time zones.

　　The primary responsibilities for this position will be (but not limited to):

　　Consulting with the product groups, districts, and dealers in developing and implementing customer solutions designed to maximize product value and price.

　　Overseeing Percent of Industry Sales (PINS) trends, industry outlook, demand fluctuation and basic customer requirements.

　　Conducting product performance studies, assessing competitive landscape, collecting product and customer requirements in order to capitalize opportunities for incremental sales to create the business case for product improvement process and new product introduction programs.

　　Developing and delivering product value messaging and sales training as the recognized global product and industry expert.

　　Developing and executing the Go to Market strategy.

　　Required Skill and Experience:

　　A bachelor’s degree in engineering, marketing or business is preferred.

　　8 - 10years of relevant experience.

　　Background in the construction industry, knowledge of construction equipment, and/or experience in working with dealers, and developing product requirements.

　　Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

　　Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

　　Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

　　Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

　　How We Support You (Employee Benefits):

　　Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance. (prorated based upon hire date).

　　The Power of Everyone (https://www.caterpillar.com/en/careers/why-caterpillar/diversity-inclusion.html)

　　At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work. Learn about Caterpillar at www.caterpillar.com

　　Final Details:

　　Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

　　If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!

　　#LI-Hybrid

　　Caterpillar is an Equal Opportunity Employer (EEO).

　　Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

　　There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

　　Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.