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Senior Facilitator, Family Access & Connection Team
Senior Facilitator, Family Access & Connection Team-March 2024
Rochester
Mar 31, 2026
About Senior Facilitator, Family Access & Connection Team

  Senior Facilitator, Family Access & Connection Team

  Rochester, NY (http://maps.google.com/maps?q=1099+Jay+Street+Rochester+NY+USA+14611) • FACT

  Job Type

  Full-time

  Description

  Senior Facilitator

  Family Access & Connection Team (FACT)

  Rochester, NY On-Site

  FULL-TIME Nonexempt : 40 hours/week

  Coordinated Care Services Inc (CCSI) (https://positions.paylocity.com/PositionManagement/wizard/2033539) seeks a talentedSenior FACT Facilitatorto contribute their expertise in providing essential business services to our provider organizations and customers. TheSenior FACT Facilitatorwill carry a caseload of youth/families presenting with high need and high risk. TheSenior FACT Facilitatorwill utilize his/her knowledge and experience to assist the FACT Supervisory Team in providing consistent training to newly hired staff and coordinate ongoing training needs of FACT staff. TheSenior FACT Facilitatorwill support and be available for consultation to the entire FACT staff to best recognize the strengths and meet the needs of the youth and families FACT serves.

  CCSI is partnering withMonroe County Department of Human Services (DHS)to hireaSenior FACT Facilitator.This position is employed by CCSI and working on behalf ofMonroe County DHS.

  In this role, you will

  Conduct strength-based and cross system assessments on a reduced specialized caseload, including Aftercare cases.

  Convene and facilitate Family Meetings to create an individualized plan of care that is based on a family's strengths and needs, maximizing the use of informal supports.

  Build effective linkages and relationships with informal and community supports, child and family serving systems, schools, and other formal supports.

  Complete all systems requirements of MCDHS, MC Probation and MCOMH.

  In conjunction with the Leadership Team provide thorough and comprehensive training for all newly hired Facilitators regarding FACT policies, procedures, and protocols.

  Provide opportunities for newly hired Facilitators to attend/observe Family Meetings, School Meetings, etc.

  Act as liaison to both internal and external partner agencies

  Provide support as needed to grant-funded or special projects

  Facilitate case consultation and professional development opportunities for Facilitators.

  Work flexible hours including evenings and provide supervisory coverage in the absence of other Supervisory staff, including coverage of the Information line.

  Develop weekly evening coverage schedule.

  Provide coordination and guidance in facilitating additional FACT programming such as the Boys Council and Girl’s Circle groups.

  Other duties as assigned.

  Requirements

  Master’s degree in a human service related field preferred (May substitute a Bachelor’s in a human services field if at least 2 years of Supervisory/Leadership experience) or equivalent education and work experience (see CCSI's equivalency chart (https://www.ccsi.org/CCSI/media/pdfs/Equivalency-chart.pdf) ).

  Experience in mental health, child welfare, juvenile justice, and/or school systems preferred.

  Additional Requirements

  Satisfactory completion of all required background screenings.

  Valid Class D New York State Driver License and access to motor vehicle to meet transportation requirements of position.

  Ability to work flexible hours including evenings.

  Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

  We AreCCSI! (https://www.ccsi.org/)

  CCSI employs more than 500 talented, dedicated professionals who provide program management services, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, we help people and communities.

  CCSI’s vision is to be an exceptional place for individuals to grow and build a career, while expanding our capacity to invest in communities. We do this by prioritizing employee voice and equity to ensure we protect employees from harm; provide connection and community; enable work-life harmony; foster mattering at work; and creating opportunities for growth and development.

  We Can Offer You (https://www.ccsi.org/employment/)

  Market competitive compensation.

  An award-winningWellness@Work (https://www.ccsi.org/employment/wellness-initiatives/) and employee benefits program.

  An organization that is committed toracial equity and anti-racist practices (https://www.ccsi.org/employment/racial-equity-and-justice-initiative-reji/) .

  Continuousprofessional development (https://www.ccsi.org/employment/professional-development/) opportunities.

  A voice (https://www.ccsi.org/employment/employee-engagement/) in shaping CCSI’s ever-evolving diverse company culture.

  CCSI does not accept inquiries from third-party recruiters or search agencies.

  Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  Salary Description

  53,000-55,000

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