SENIOR CLERK - 64000635

　　Date: Jan 23, 2024

　　Location:

　　NAPLES, FL, US, 31112

　　The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

　　Requisition No: 821209

　　Agency: Department of Health

　　Working Title: SENIOR CLERK - 64000635

　　Pay Plan: Career Service

　　Position Number: 64000635

　　Salary: $32,000-$35,000 Annual

　　Posting Closing Date: 02/05/2024

　　Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

　　Title: Senior Clerk 64000635

　　Location: Naples

　　Full time, Open Competitive Opportunity

　　Requisition 821209

　　This is detailed administrative work in the Vital Statistics Office and the primary role of the incumbent is to provide customer service in a professional manner when issuing certified copies of birth and death certificates. This position is also responsible for performing cashiering duties, maintaining the security of confidential information and documents, and ensuring that departmental functions are accomplished in accordance with State and local policies and procedures. This position reports directly to the Chief Deputy Registrar (CDR).

　　Your Specific Responsibilities:

　　Reviews birth and death application requests, processes applications, and issues certified copies of birth or death certificates. Processing may include but is not limited to entering and reviewing applicant information in the DOH E-Vitals system, physically examining customer primary identification, and filing applicable documents.

　　Applicants are served in person, by telephone, or by the postal or express mail service. Ensures all Vital Statistics functions are accomplished in accordance with the DOH Policies and Procedures, the CDR Manual and the Vital Statistics Registration Handbook.

　　Ensures the physical security of the Vital Statistics office and safety paper at all times in conjunction with other Vital Statistics staff. Ensures supervisor, Local Registrar and Business Manager are notified immediately in the event of a security breach.

　　Provides customer(s) appropriate forms and provides guidance for the correct completion of all relevant forms.

　　Enters death applications received from funeral homes with prepaid accounts in E-Vitals system. Verifies account balances and charges certified copies to their respective accounts. Sends reminders to Funeral Homes when account balances are low.

　　Collects applicable fees and assists in revenue accounting daily with the fiscal office in DOH-Collier Administration. Prints out the Daily Teller Transaction, Chief Deputy Registrar (CDR) Transaction and Account Summary Recap reports at the end of the day from the E-Vitals system. Balances cash drawer daily at 100% and places funds and change drawer in a locked bag.

　　Monitors the stock of Vital Statistic forms and safety paper and assures that safety paper is locked and secured at the end of each day. Accounts for safety paper used daily and verifies all voided safety paper on the safety paper void log.

　　Performs duties of the Chief Deputy Registrar when the CDR is not available, or if needed on an emergency basis.

　　Required Knowledge, Skills and Abilities:

　　Knowledge of office procedures and practices.

　　Knowledge of Chapter 382, Florida Statutes, and Chapter 65V-1 Florida Administrative Code

　　Knowledge of basic arithmetic and alphabetizing

　　Skill in operating office equipment including a personal computer, 10-key adding machine, copier, and fax machine.

　　Ability to understand and follow instructions accurately

　　Ability to prepare reports.

　　Ability to review data for accuracy and completeness

　　Ability to organize and maintain records and files.

　　Ability to make decisions in a timely manner.

　　Ability to understand and apply applicable rules, regulations, policies and procedures.

　　Ability to plan, organize and coordinate work assignments.

　　Ability to communicate effectively, verbally and in writing

　　Ability to maintain confidentiality and to foster the same in others

　　Ability to provide courteous service to all clients, in person and telephone

　　Ability to establish and maintain effective working relationships with others.

　　Qualifications:

　　Required:

　　Lift and carry up to 50 pounds

　　Emergency Duty: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in Special Needs or Red Cross Shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural in accordance with Florida Statute 252.42.

　　Preferred:

　　High School Diploma or equivalent.

　　Vald Driver's License

　　Reliable transportation

　　Bilingual in Spanish / English or Creole and English

　　Florida Department of Health Mission, Vision and Values:

　　Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

　　Vision: To be the Healthiest State in the Nation.

　　Values:

　　I nnovation: We search for creative solutions and manage resources wisely.

　　C ollaboration: We use teamwork to achieve common goals & solve problems.

　　A ccountability: We perform with integrity & respect.

　　R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

　　E xcellence: We promote quality outcomes through learning & continuous performance improvement.

　　Where You Will Work:

　　Naples, FL

　　The Benefits of Working for the State of Florida:

　　Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

　　Annual and Sick Leave benefits;

　　Nine paid holidays and one Personal Holiday each year;

　　State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

　　Retirement plan options, including employer contributions

　　(For more information, please click www.myfrs.com);

　　Flexible Spending Accounts;

　　Tuition waivers;

　　And more!

　　For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

　　Please be advised:

　　Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

　　This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

　　Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

　　If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

　　The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

　　Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

　　Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

　　The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

　　Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

　　The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

　　VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.