Section Manager, E-Mobility Interconnection & Advisory Services

　　Job Info

　　111444

　　Posting Expiration Date: Feb 24, 2024

　　Schedule Type: Full-Time

　　Minimum Salary: $140000

　　Maximum Salary: $180000

　　Organization: Dist Resource Integration

　　Department: E-Mobility & Demonstrations

　　Section: DRI EV Execution & Operations

　　Location: NY-New York-4 Irving Pl Headquarters

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　　Job Description

　　Mission Statement

　　Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.Core Responsibilities

　　The Section Manager for Interconnection & Advisory Services will lead the teams responsible for providing our current interconnection and advisory services as well as development and execution of future offerings. Support is provided from pre-application engagement to site or fleet owners of all levels of sophistication seeking to electrify light, medium, and heavy-duty vehicles, including ensuring strong internal coordination and a positive customer experience for customers installing electric vehicle charging equipment and/or participating in E-Mobility's programs, particularly those requiring new load service requests and grid reinforcement.

　　Develop deep understanding of support tools and capabilities needed by a diverse mix of site owners and fleets seeking to transition to electric with a focus on delivering a positive, seamless customer experience. Work closely with other internal teams to proactively identify ways to optimize and improve the EV charging customer journey and accelerate the interconnection process while supporting a team to implement related changes.

　　Lead team strategy to expand Con Edison E-Mobility pre-electrification Advisory Service offerings in coordination with existing program, strategy, and business development leads.

　　Engage directly with E-Mobility customers and stakeholders on technical interconnection topics or project-related questions.

　　Oversee successful implementation of additional services, including business oversight of any IT-related implementation.

　　Drive continual, customer-focused improvement of processes and oversee documentation of Advisory Services.

　　Work closely with internal Energy Services and Customer Engineering teams to streamline processes and procedures, optimize customer experience, and address project-specific issues.

　　Educate business development teams, program managers, and program participants on technical interconnection topics related to EV charging stations.

　　Collaborate with program teams to anticipate, identify, and lead innovation around program or EV market/technology changes and needs that could impact interconnection processes and preparation of the grid for EV loads.

　　Participate and work effectively in cross-functional teams responsible for department initiatives that may arise from time to time.

　　Recruit, develop, and retain an engaged and diverse workforce.

　　Actively support the professional development of the Interconnection & Advisory Services team.

　　Perform other related tasks and assignments as required.

　　Ensure that safe work practices are followed, and the environment is fully protected in accordance with Company policy and governmental regulations.

　　Required Education/Experience

　　Bachelor's Degree and 8 years of work experience 2 years energy, utility, fleet, commercial customer, or related work experience. or

　　Master's Degree and 6 years of work experience 2 years energy, utility, fleet, commercial customer, or related work experience.

　　Preferred Education/Experience

　　Master's Degree Degree in business, engineering or sustainability disciplines and utility work experience or project management, engineering and/or knowledge of utility new business processes.Relevant Work Experience

　　Experience managing a team and developing its members. Required

　　Demonstrated ability to manage tense, complex, or technical customer issues in a calm, thorough, and professional manner. Required

　　Ability to build positive relationships with colleagues who have a diverse set of experiences and approaches in order to drive business results. Required

　　Excellent organizational capabilities and proven successful management of detailed, complex initiatives. Required

　　Demonstrated agility and flexibility to deal with ambiguity and comfortable working in a dynamic and fast-paced environment. Required

　　Highly proficient in Microsoft Office suite (i.e. Outlook, Excel, Word, PowerPoint) Required

　　Strong communication, presentation, and writing skills. Required

　　Technical understanding of Con Edison's electric system. Preferred

　　Experience with or knowledge of utility new business interconnection processes and operations. Preferred

　　Demonstrated knowledge of EV charging station interconnection procedures. Preferred

　　Demonstrated experience interfacing with commercial customers and/or fleets. Preferred

　　Project management experience at a utility company in electric operations or engineering. Preferred

　　Experience in site acquisition and development for EV or clean energy projects in Con Edison territory. Preferred

　　Demonstrated knowledge of EV charging station operations and economics. Preferred

　　Licenses & Certifications

　　Driver's License RequiredOther Physical Demands

　　Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

　　Must be able and willing to travel within Company service territory, as needed.

　　Technical Difficulty Statement

　　For technical issues, please contact us at [email protected]Equal Opportunity Employer

　　Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.