Job Description

　　An employer in Philadelphia, PA is looking for an Information Technology Specialist to join the team. This specialist will be providing troubleshooting support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. On a day to day they will be doing software installs, hardware refreshes, machine moves, troubleshooting scanners, tablets, and mobile phones. The technician will be repairing and re-imaging computers around the base as well when needed. The technician will be repairing and re-imaging computers around the base as well when needed.

　　Skills and Requirements

　　IAT II Certification (Security + CE)-Active Secret Clearance

　　-Experience installing and upgrading client configurations

　　-Highschool Diploma

　　-At least 4 years of related experience in Desktop Support null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].