Job Description
Position Responsibilities/ Day to day:
This effort will be supporting 5,000+ employees.
80% of your day will be remote support and 20% will be on site/in person support
Remediating Windows computers that have been disabled via AD; You will be removing admin permissions from all Windows desktops.
You will be working the Zendesk que troubleshooting on average 10+ tickets daily
Skills and Requirements
At least 3-5 years of experience as a Windows IT specialist primarily supporting Windows projects
At least 3-5 years of experience working with/using Active Directory
At least 3-5 years of experience working with/using Intune
At least 3+ years of experience using remote access tools, preferably Team Viewer
Experience preferably with Zendesk ticketing system
Experience with Windows Local Administrator Password Solutions (Windows LAPS) null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].