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Sea Logistics Operational Care Specialist, Reefer
Sea Logistics Operational Care Specialist, Reefer-March 2024
Melbourne
Mar 31, 2026
About Sea Logistics Operational Care Specialist, Reefer

  If you are looking for a career, and not just a job, and believe you would be good fit for the position, click apply.

  Your Role

  We are looking for an experienced and motivated Sea Logistics Operational Care Specialist, Reefer to join our team. You will be responsible for driving + taking ownership of the operations of our reefer product by delivering operational excellence to onboard + retain customers. You will do this by working with a variety of internal + external stakeholders.

  Your Responsibilities

  Liaising with thecustomer care location (CCL) + operational care center (OCC) colleagues onseamless executions of reefer shipments.

  Ensuring efficientsea operations while driving continuous optimization by implementingstandard operation procedures (SOP) in line with corporate guidelines.

  Being responsiblefor operational excellence by supporting volume growth as well asprofitability for reefer + healthcare exports/ imports.

  Taking the lead increating + enhancing reefer + healthcare expertise in the team, aiming forzero operational failures.

  Acting as the healthcare station lead, ensuringoperational excellence in line with good distribution practice (GxP)requirements, assisting in delivering healthcare trainings + audit facilitation.

  Buildingoperational relationships with suppliers + carriers assisting withprocurement as well as driving value added reefer services.

  Ensuringanalytical reviews + risk mitigation for all deviation managementsupporting with technical knowledge both internally + customer facingnonconformance reporting. #LI-DNI

  Your Skills and Experiences

  We lookfor potential, not only performance. To be successful you will be open aboutyour strengths and development needs and prepared to challenge yourself. Wevalue active listening, diversity of thinking and new perspectives.

  Additionally,you will have:

  Solidleadership skills

  Priorexperience in a similar role is highly desirable

  Abilityto drive results, as well as build effective teams

  Excellentcustomer service skills, both verbal and written

  Strongproblem solver and being able to think outside the box

  Good Reasons to Join

  • We offer flexible working arrangements, which allows for you to skip the commute and work from home two days per week and choosing the hours you work to suit you.• We seek to make a difference today, for the people of tomorrow. Our Net Zero Carbon initiatives aims to achieve carbon neutrality for our sea freight shipments by 2030.• Amazing opportunities for career progression, supported with both internal and external training opportunities.

  Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.

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