Our associates celebrate lives. We celebrate our associates.

　　Consider the possibilities of joining a Great Place to Work!

　　Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.

　　JOB RESPONSIBILITIES

　　Revenue Generation

　　Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.

　　Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence.

　　Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions.

　　Prospecting

　　Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends

　　Obtains referrals from families served through after care visits (ACV).

　　Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.

　　Build Relationships with Families

　　Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concern

　　Supports families in time of grief with acts of kindness; attends services and/or receptions.

　　Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future

　　Teamwork

　　Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes

　　Shares family concerns with rest of the SCI team

　　MINIMUM REQUIREMENTS

　　Education

　　High school diploma or equivalent required

　　college coursework preferred

　　License

　　Funeral Directors License where required by state law

　　Life Insurance license where required by state law; company will support obtaining licensing

　　Current state/province issued driver’s license with an acceptable driving record

　　Experience

　　Sales experience preferred

　　Industry experience a plus

　　Previous Customer Relationship Management (CRM) systems experience a plus

　　Skills and Abilities

　　Computer and technology skills

　　Goal oriented self-starter

　　Public speaking ability; comfortable presenting to small groups

　　Ability to work well in a team, as well as independently

　　Ability to work a significant number of evenings and weekends

　　Bilingual is a plus

　　Postal Code: 33135

　　Category (Portal Searching): Sales

　　Job Location: US-FL - Miami

　　Job Profile ID: S00154

　　Time Type: Full time

　　Location Name: Caballero Rivero Woodlawn Funeral Home