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Retail Supervisor
Retail Supervisor-July 2024
Williston
Jul 3, 2025
About Retail Supervisor

  Description

  Job Location: Williston, VT Starting at $17.70 - $20.00/hr

  Who We Are:

  Goodwill’s motto is “a hand up, not a handout.” Goodwill Northern New England is a nonprofit social enterprise that helps people achieve their life and work goals. Our stores keep millions of pounds of stuff out of local landfills each year and offer an excellent reuse buying option at affordable prices to people in our community.

  Our store revenues fund our nonprofit mission to invest in people who need support to achieve their work and life goals. Goodwill NNE’s programs include workforce training programs, 22 group homes that support adults with disabilities, community support for adults with disabilities, AmeriCorps programs, and business-cleaning services. We also operate two brain injury clinics to help people recover after a brain injury. When you come to work at Goodwill, you help make these programs possible!

  Job Summary:

  The Retail Supervisor position is an essential part of the store leadership team. In this role, you will work closely with the Store Management team by lending a hand in customer service, merchandising, hiring, and the day-to-day operations that make our stores run.

  Our Retail Supervisors help drive the business through leadership skills and actively connect with associates and customers. The ideal candidate should be trustworthy and reliable to help the store achieve its sales goals. The Retail Supervisor helps lead a team of associates to ensure operational tasks and procedures are successful and opening and closing routines are completed, all while keeping the customer at the center of everything we do.

  This position is a stepping-stone on your journey to becoming an effective store leader. If you want to grow your retail career with a caring and inclusive organization that significantly impacts the community, join the Goodwill team!

  Goodwill NNE offers a complete and comprehensive benefits package, including Medical, Dental, Vision, 403b Retirement with employer match, Life Insurance, STD/LTD insurance, and a generous PTO accrual for full-time and part-time employment. Apply today to learn more about the meaningful work we offer.

  MINIMUM QUALIFICATIONS:

  Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience

  Ability to work weekends, nights, and holidays

  Computer literacy to help with job duties

  High school diploma, GED, HiSET, or equivalent

  A criminal background check that meets agency standards

  Valid Driver’s License with a safe driving record and insurance meeting agency standards

  PREFERRED QUALIFICATIONS:

  Associates Degree

  Computer experience, including reporting and Excel experience

  CPR and First Aid Certification

  Multi-lingual including ASL

  In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:

  Medical, Dental, and Vision insurance offered

  403(b) retirement plan with Employer Match

  Employer Paid Short & Long Term Disability

  Employer-paid Life Insurance

  Generous Paid Time Off Plan

  Paid Holidays

  30% Employee discount at Goodwill stores in ME, NH & VT

  Exceptional career growth opportunities

  Discount on personal cell phone plans

  Local community discounts

  Caring coworkers/team that supports you!

  Goodwill NNE also offers private “life navigation” services to anyone who wants it; that might include free counseling and other services. Our Employee Life Navigators have quietly helped many employees with difficult life circumstances so they can move toward personal stability. All employees have free access to telehealth services — whether you or your family member has a sore throat or wants support with mental health.

  Qualifications

  Skills

  Preferred

  Communication - written: Advanced

  Communication - verbal: Advanced

  Team Building: Advanced

  Behaviors

  Preferred

  Leader: Inspires teammates to follow themMotivations

  Preferred

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationEducation

  Required

  High School Diploma/GED or betterLicenses & Certifications

  Required

  Drive. Lic. - Class C

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