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Public Sector Operations Director
Public Sector Operations Director-May 2024
Reston
May 4, 2025
ABOUT PALO ALTO NETWORKS
Palo Alto Networks provides robust, innovative protection against cyberattacks.
10,000+ employees
Technology
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About Public Sector Operations Director

  Company Description Our Mission

  At Palo Alto Networks® everything starts and ends with our mission:

  Being the cybersecurity partner of choice, protecting our digital way of life.

  Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

  Our Approach to Work

  We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

  At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

  Job Description Your Career

  We are looking for a highly motivated, results oriented Public Sector Operations Director to join our organization. The primary focus of this position will be to drive Operational leadership and subject matter expertise to our growing Federal sales organization through contract administration, managing compliance processes and implementing public sector programs and initiatives to ensure we can compliantly sell to the Federal government. The right person for this job has a team player approach, the ability to work across departments with disparate needs, excels at problem solving through critical analysis, and takes initiative to improve processes and inefficiencies.

  Your Impact

  Be a sales advocate and partner to internal organizations to understand contract requirements, structure, business terms and identify potential risks and/or opportunities that can affect performance, growth, and strategic positioningResponsible for maintaining reseller & distributor relationships under public sector contracts Responsible for producing monthly & quarterly contract reporting, where necessaryResponsible for ensuring document retention (i.e. contract price files & contract documentation) in accordance with applicable internal and external policiesPartner with internal stakeholders to provide RFP/RFI and proposal guidance where necessary (e.g. supporting go-no go analysis)Collaborate with impacted parties to generate required compliance documents to facilitate deal closureEnsure required approvals, such as discounts and contractual terms, are obtained and clearly documentedEvaluate current processes and offer recommendations for areas of improvementEnsure compliance requirements are met with awarded Federal contracts Ensure that all transactions adhere to internal revenue recognition policies and operational guidelinesLead ad-hoc projects as requiredPromote ethical ways of working  through acting as a clear role model and build a shared understanding of why ethics and compliance are important to the business including federal contract and operations complianceHelp identify and raise ethics and compliance risk issues so that the business can take action and ensure that the right controls are in place to mitigate against those risksAssist the business in mitigating identified risksPromote ethical leadership by supporting, encouraging and advising others within the business on ethics and compliance issues that arise, so that they are addressed in a consistent and responsive mannerEncourage employees to speak up about ethics and compliance issues using any means possible, to include talking to their manager, Human Resources, Chief Ethics and Compliance Officer or the external hotlineServe as primary liaison between sales organization and IT, Customer Support, Product Management and GCAT in support of all US Public Sector certifications (FedRAMP, IL), their selling motions and compliance activitiesSupport Deals Desk and Orders desk in compliant sales operationsOwn and operate the FedRAMP High customer eligibility process in conjunction with Public Sector Legal OrganizationExecute Foreign Military Finance (FMF) Program, including processing of content calculation certification requests, maintenance of program materials and facilitating annual product calculation refresh with Speedboat finance teamsDrive planning and execution of approved initiatives coming out of the FY23 External Public Sector Capabilities Assessment tagged to CoEProvide Public Sector SME support across key initiatives - pricing strategy, NPI initiatives, SKU design and development, product bundling strategy, etc. Qualifications Your Experience

  ​​10+ years of experience (preferably in a tech environment, and in a Sales Operations or Federal Program or Contract Management role)Contract and operations  experience - experience managing Federal/Defense contracts Strong program management skills Strong Public Sector RFP management skillsExperience working with Public Sector customers (Fed, State, Local & Education) is critical Advanced skills with MS-Excel are highly recommendedDemonstrated capability to build strong working relationships with internal business unitsAbility to work independently in a fast-paced environmentExperience with data analysis, modeling and/or financial analysisStrong communication skills (verbal and written), as well as problem-solving skillsDemonstrated understanding of compliance activities and posture related to US Federal certifications (FedRAMP, Dept of Defense Information Levels, etc.) Education

  Bachelor Degree required (preferred Business or Finance)  or equivalent military experience required Additional Information The Team

  Our Strategy and Business Operations is a focused team that works on our most critical business challenges to drive and support our industry-leading growth. Your efforts will directly impact the overall strategy and success of a world-leading cybersecurity business. You will collaborate on complex business and technology problems that are top-of-mind for our executives. 

  Our Commitment

  We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

  We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

  Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

  All your information will be kept confidential according to EEO guidelines.

  The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $175,400/yr to $283,800/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

  Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.

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