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Senior Manager FP&A, Global Customer Service
Senior Manager FP&A, Global Customer Service-August 2024
Santa Clara
Aug 24, 2025
ABOUT PALO ALTO NETWORKS
Palo Alto Networks provides robust, innovative protection against cyberattacks.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Senior Manager FP&A, Global Customer Service

  Our Mission

  At Palo Alto Networks® everything starts and ends with our mission:

  Being the cybersecurity partner of choice, protecting our digital way of life.

  Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

  Our Approach to Work

  We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

  At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

  Your Career

  Palo Alto Networks is looking for a Senior Manager to enable the profitable growth for the Global Customer Service organization. This person will be responsible for several planning, forecasting, reporting and analysis processes working with various functional teams in a fast-paced environment.

  Your role:

  Closely business partner with Global Customer Service functional executives to scale with company growth and ensure achievement of business and financial objectives

  Manage annual planning and monthly forecast. Analyze drivers to improve business results

  Ongoing focus on efficiency gains with models to optimize global resource allocation to meet customer and growth requirements

  Leverage ROI analysis for investment decisions. Forecast and track investments and returns. Drive accountability for desired outcome

  Continuously explore enhancements and automation across our portfolio of reports, analytics and dashboards to ensure accuracy and increase efficiency

  Your Experience

  Bachelor’s degree in business, finance, accounting, economics or related field ; advanced degree/MBA preferred.

  710 years of related FP&A experience

  Finance partnership experience with customer support, customer success and professional services organizations preferred

  Critical Thinking: Ability to look at the numbers, trends, and data and come to new conclusions based on the findings.

  Independently and proactively analyze financial information and develop solutions to complex problems

  Ability to multitask, stay organized and prioritize deadlines in a fast-paced environment

  Promote teamwork and collaboration. Energetic and positive

  The Team

  You have a passion for numbers, our organization has a passion for cybersecurity. You’re looking for a career with a more fulfilling mission. We have open positions for top talent seeking a financial challenge. Our finance department deals with number daily, supporting infrastructure, dealing in automation, building elegant models and solutions to empower our business lines and solutions. The ideal candidate has exceptional skills in financial modeling and analytics and an innovative mindset to approach finance problems differently. Our innovation doesn’t stay in Research and Development. Within finance, we seek people who are looking to try new things, while solving business critical equations. We are also looking to constantly scale and improve our processes and optimize our investment decisions to maximize ROI. If you’re seeking a financial challenge but with a world-wide impact — this is it.

  Our Commitment

  We’re trailblazers who dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: We can’t accomplish our mission without diverse teams innovating, together.

  We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] .

  Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

  All your information will be kept confidential according to EEO guidelines.

  The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $136,500/yr to $220,750/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (http://benefits.paloaltonetworks.com/) .

  #LI-CT8

  Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.

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