Position Summary:

　　A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands.

　　Salary range: $94,500 - $125,000 + Bonus

　　Schedule: Monday to Friday 6:00am to 3:00pm

　　Major Responsibilities:

　　Manage preventative maintenance scheduling, quality, and customer satisfaction

　　Listen to and resolve customer complaints regarding services, products, or personnel

　　Hire, train, and evaluate personnel

　　Assure that each direct report understands the company objectives

　　Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business

　　Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, s such as pumping gasoline for customers

　　Provide staff with assistance in performing difficult or complicated duties

　　Plan and prepare work schedules, and assign associates to specific duties

　　Attend company meetings to exchange product information and coordinate work activities with other departments

　　Prepare sales and inventory reports for management and budget departments

　　Formulate pricing policies according to profitability requirements

　　Other projects and tasks as assigned by supervisor Qualifications:

　　Qualifications:

　　At least 3 years of previous work experience in diesel shop maintenance required

　　At least 1 years of supervisory experience required

　　Associates Degree (business or technical) or Vo-Tech Graduate required

　　In-depth knowledge of all vehicle components including: engine, drive train, air-brakes, cooling systems, electrical systems, accessories, suspension, and tires required

　　Brake/air brake certification, diesel certification, EPA 608/609 certification, and HVAC certification required.

　　Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and Powerpoint required

　　Strong written/oral communication and people management skills required

　　Regular, predictable, full attendance is an essential function of the job

　　Willingness to travel as necessary, work the required schedule, work at the specific location required, complete a Penske employment application, submit to a reference verification (to include past employment and education) are required

　　Physical Requirements:

　　-The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　-The associate must regularly lift and /or move up to 25/lbs12kg, frequently lift and/or move up to 50lbs/ 23kg and occasionally lift and/or move up to 100lbs/45kg.

　　-Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

　　-While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.

　　Penske is committed to the principle of equity in employment.

　　Job Category: Vehicle Maintenance Management/Supervisors

　　Job Family: Operations

　　Address: 632 Belgrave Way

　　Primary Location: CA-BC-Delta

　　Employer: Penske Truck Leasing Canada Inc.

　　Req ID: 2330773