Our store teams are the heart of Leap and we need to find the best and brightest team to assist our 3 stores located in Westfield Valley Fair Mall in Santa Clara: Blvck Paris , Public Rec , and True Classic Tees . We are seeking Part-Time Sales Associates who are eager to make a direct impact on the experience of our customers and the success of the store. 

Leap is built upon the mission of helping the hottest up-and-coming e-commerce brands easily and effectively establish brick and mortar stores. Among the trailblazing brands we work with are: ASTR the Label, ThirdLove, Rent the Runway, Ring Concierge, Malbon Golf, Frankies Bikinis, Bad Birdies, True Classic Tees and many more. 

What We’re Looking For: 

Create positive and memorable experiences for customers that in turn builds brand loyalty

Able to accomplish multiple tasks in a fast paced environment whilst servicing customers 

Participate in general store maintenance; cleanliness upkeep of store

Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence

Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business; including days, nights, weekends, holidays and special events

Support other brands in the market/cluster that are under the Leap umbrella for new store openings, activations and/or for additional coverage

Embraces learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus

Capable and willing to perform opening and closing tasks in the store; potential to carry store keys

Must be at least 18 years of age

One or more years of customer service and/or retail experience; background in similar category preferred

Comfortability working with/using a ladder and lifting a maximum of 50lbs

Maintain an active floor presence, including standing and walking for extended periods of time. 

Who YOU Are:

Customer Obsessed Service Oriented- Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs and possess excellent selling skills.

Team Oriented- one team mindset, communicates clearly proactively seeks opportunity to support others.

Professional- punctual, accountable and honest; takes initiative, accountability and demonstrates strong work ethic

Brand/Category Expert- Keeps up with trends, fashion and news in related industries; shows passion and ability to teach and educate customers within a specific category. 

Adaptable Entrepreneurial- Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems.

Detail Oriented - operates with high efficiency and effectiveness, consistently produce polished and quality work

Measures of Success:

Key Performance Indicators: Sales, Conversion, UPT, AUR Traffic

Support Customer outreach and brand activations

Ability to accomplish tasks on time and effectively

Leap Perks:

Employee discount on product

401k

Bonus Eligible

Flexible working hours/schedules

Employee Assistance Program

It’s an exciting time to join our team as we revolutionize the world of retail and we look forward to having you on board! leap.com

Salary Range: $18.50/hr. - $20.50/hr.

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

Powered by JazzHR