Summary Reclamation is seeking a career professional looking for an opportunity to capitalize on their expertise as a Program Support Assistant (OA). You can make a difference in the West by assisting in meeting increasing water demands while protecting the environment. Duty Location: Lower Colorado Basin, Phoenix Area Office, Administrative Services Division located in Glendale, AZ. Full time telework and remote work not available; housing not provided. Responsibilities Receives phone calls and greets all visitors for the Phoenix Area Office; determines which calls can be answered personally and which should be directed elsewhere by identifying needed information and locating the appropriate person to be contacted or directed. Coordinates PXAO training activities based on knowledge of organizational objectives, program needs, and training forecasts. Schedules annual block training for supervisors and employees. Composes and prepares confidential, routine and non-technical correspondence, reports, forms, and other documents for the Administrative Officer and division personnel into final format using a computer. Composes non-technical and routine memorandums concerning problems which arise in the supervisor's area of responsibility. Coordinates PXAO's payroll activities. Advises and assists timekeepers in the use of the ETAS automated system. Conducts training classes for new timekeepers and informs Office staff of changes to policies and regulations. Coordinates the processing and transmission of biweekly time and attendance data. Requirements Conditions of Employment You must be a U.S. Citizen or U.S. National. You must be suitable for federal employment, determined by a background investigation. You must submit a resume and supporting documentation (see Required Documents). You must submit eligibility documents for veterans consideration (see Required Documents). Who May Apply: Career Transition Assistance Plan (CTAP) Interagency Career Transition Assistance Plan (ICTAP) Qualifications In order to qualify at the GS-07 grade level, your resume must reflect one year of full time experience equivalent to the GS-06 grade level performing all of the following: Typing and generating various reports, editing documents, and extracting data using a personal computer and numerous computer programs and work processing equipment, including Microsoft Office applications. Answering phone calls and greeting visitors, including answering basic inquiries. Maintaining multiple calendars and scheduling meetings for multiple personnel. Making travel arrangements using automated travel systems; and performing time keeping duties for a large organization. Selective Factor: Applicants must possess typing skill of at least 40 words per minute. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all Eligibility and Qualification requirements, including any selective placement factors if applicable, by 01/30/2024. Education This position does not allow substituting education for experience. Additional Information You may be required to serve an initial probationary period. Reclamation has determined that the duties of this position are suitable for telework and you may be allowed to telework with supervisory approval. Full time telework or remote work is not available. Reclamation's policy requires employees to report to the office at a minimum of one day per week. DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including applicant rights and responsibilities, please visit https://www.e-verify.gov/ This position is designated as a MODERATE RISK Public Trust position. It requires a fully completed and favorably adjudicated Public Trust Suitability Background Investigation (T2S or T2RS or equivalent) that is current (within the last 5 years). This is a condition of employment. Male applicants born after December 31, 1959 must certify registration with the Selective Service System or that the applicant is exempt from having to do so under the Selective Service Law. Go to: https://www.sss.gov Additional vacancies may be filled using this job announcement. Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.