Description

　　Amazon MENA Operations team is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

　　The key responsibilities are:

　　Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations

　　Work directly with key internal stakeholders, customers, and partner teams to craft and deliver scalable solutions

　　Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery

　　Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate

　　Influence design and development of strategic processes

　　Work with program managers and business leaders to communicate and deliver critical business initiatives

　　Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions

　　Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

　　Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence.

　　We are open to hiring candidates to work out of one of the following locations:

　　Dubai, ARE

　　Basic Qualifications

　　3+ years of program or project management experience

　　3+ years of working cross functionally with tech and non-tech teams experience

　　3+ years of defining and implementing process improvement initiatives using data and metrics experience

　　Bachelor's degree

　　Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

　　Experience defining program requirements and using data and metrics to determine improvements

　　Preferred Qualifications

　　3+ years of driving end to end delivery, and communicating results to senior leadership experience

　　3+ years of driving process improvements experience

　　Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

　　Experience building processes, project management, and schedules