Job Description

　　Our media tech client is seeking a Product Manager to join their content platforms team. The team strives to deliver operational excellence by elevating and evangelizing the Content Platforms products and services to our various business partners. In this role, you will be responsible for the enablement of our Content Platforms products and tools, working closely with our stakeholders and ensuring their success in navigating our platforms to operate their business. This role will serve as a key touchpoint for business partners - specifically focusing on AirTable, responsible for providing day to day execution of administrative tasks, support for

　　general questions, guidance around workflow and architecture, and performing extensive troubleshooting when needed. The ideal candidate will have deep knowledge of and experience with AirTable and its various capabilities. The candidate will be responsible for understanding the client's business needs and challenges, as well as the technical ecosystem integrating with AirTable, and providing solutions within AirTable that enable smooth operations. In addition, the role will own change management - documenting proposed updates, coordinating user acceptance testing, executing the changes, and disseminating those updates to Business, Technology, etc. Finally, the role will own documentation in this space, maintaining the digital footprint for the AirTable ecosystem, system integrations, and all logic rules/mappings. The ideal candidate must work well in a collaborative environment and be able to define and implement processes that effectively delivers on the Product Solution team's mission.

　　Responsibilities include:

　　Responsible for supporting business stakeholders utilizing AirTable, addressing support questions, performing light troubleshooting of issues, and conducting trainings and onboardings

　　Be an AirTable platform expert that can perform an analysis on business requests, document proposed solutions, and seek approval for a go-forward plan

　　Ensure data quality within the AirTable ecosystem and have an understanding the of the complexities of metadata management

　　Own communication to AirTable end users, including disseminating notes on ecosystem changes, project-specific updates, and other general announcements

　　Provides periodic updates/presentations on roadmaps and initiatives to leadership and business partners

　　Participate in larger organizational Product Solutions initiatives, such as crafting evergreen documentation, executing strategic communication plans, and defining processes that contribute to an improved team working culture

　　Perform any other duties needed to help achieve Business Objectives for the Product Solutions team

　　Onsite in Burbank. Must have experience with the AirTable platform.

　　Skills and Requirements

　　3+ years of product management experience

　　Advanced experience with AirTable, including setting up bases, creating views, adding automations, utilizing Interface Designer, and building templates, etc.

　　An experienced writer, whose style can range from product requirements to documentation/operational guides to formal announcements/release notes

　　Strong prioritization and organization skills with experience juggling time-sensitive requests from multiple business partners

　　Experience working within a defect management process, providing a link between Engineering and end users, translating highly technical concepts to more human-friendly terms null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].