Job Description

　　SharePoint support work. Acts as a secondary response for technical support. Provides for complex products, including escalated issues, mainly to end users, along with developers and corporate customers. Provides support via telephone, written correspondence, and electronic media. Works independently with limited supervision. May provide technical training, coaching and mentoring to other engineers. May act as substantial technical resource in certain product areas.

　　Skills and Requirements

　　2-3 years related experience

　　Solid understanding of standard computer science concepts

　　Knowledge of personal computers, relevant operating systems, applications, and/or languages

　　Knowledge of personal computer architecture and networking

　　Solid understanding of technical support issues

　　Must have sufficient technical depth to communicate with development and other internal organizations at a peer level.

　　Strong communication, problem solving, and technical writing skills; excellent customer service and support skills Programming and debugging skills

　　Associate degree in a technical field preferred, or an equivalent combination of education and experience required

　　Expertise in Microsoft SharePoint and Active Directory required; SQL Server and IIS are a plus. null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].