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Plex Process Analyst
Plex Process Analyst-March 2024
Detroit
Mar 28, 2026
About Plex Process Analyst

  At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone and that the diversity of our Associates drives creativity and innovation. Our global team of associates is made of dreamers, doers and innovators who are Bringing the Future Faster by Delivering POWER for a safer, brighter and more sustainable tomorrow.

  As a member of #TeamAAM, you'll get to make a difference on day one. You'll have the opportunity to grow, embrace challenges, build your skills and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM...and the world.

  Job Posting TitlePlex Process Analyst

  Job Description SummaryThe Plex Process Analyst will review, analyze, and evaluate business user needs to create Application System solutions that support overall business strategies.They will document system requirements, define scope and objectives, and create system specifications that drive system development and implementation.  The incumbent will function as a liaison between IT and system users and have both business and technical expertise.  They will effectively participate in ERP Implementations for consistent use of the Plex ERP system at Metal Forming Business Unit (MFBU) level and all MFBU plants as determined for new implementations, functional process optimizations and upgrades and ensure that the Plex system is capable with all applicable MFBU / AAM business practices maintaining compliance to all Sarbanes Oxley requirements and all company/departmental policies and procedures.  The Plex Process Analyst will also provide timely resolution of issues and support requests within the assigned area of module responsibilities.

  Job DescriptionParticipate in PLEX ERP and other System Deployment and upgrade projects within assigned module areas.Support and develop the skills and abilities of all MFBU / AAM associates using Plex, as needed, at each plant, in cooperation with plant management associates.Develop, document, improve, and audit business processes within each assigned Plex module working with plant and MFBU / AAM corporate associates as needed.Use analytical tools and data from Plex system to create process and procedure documentations and reports to support the needs of Production Plant locations within assigned modules.Collaborate with other teams (Production, Quality, Shipping & Receiving, Sales etc.) and participate in improving the use of Plex with MFBU plant Teams and AAM shared services team within assigned module and functional areas as applicable.Visit each MFBU plant facilities when scheduled to audit use of Plex system, improve stability metrics, and Plex system goals and objectives. Report results to MFBU operating committee as required.Coordinate with plant Plex module champions and business champions to ensure stable use of system for customers and suppliers.Coordinate and respond to Plex system User Support Requests (USR's) within area of module responsibility according to SLA requirements including any urgent support requests. Resolve assigned support requests and USRs within assigned plex module and functional area(s). Provide routine production support through business solutions.Provide training to Plex system users at each plant as required.Consult with plant business leads and corporate department managers to develop system solutions consistent with organizational objectives.All other duties as required and assigned.

  Required Skills and EducationBachelor's degree in Business Management, Information Systems, Supply Chain or Engineering related fields2+ years of experience as Business Analyst in a manufacturing environment supporting business functions and PLEX ERP system modules in Quality, Shipping & Receiving, Inventory and Labels1 to 2 years of Plex System Deployment and Plex support experienceKnowledg

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