Calling all innovators – find your future at Fiserv.

　　We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

　　Job Title

　　Payment Relations Manager, EMEA Acquiring

　　Fiserv is a leading Fintech company dedicated to providing innovative payment solutions and financial services. With a commitment to excellence and a focus on driving payments, we are seeking a dynamic and experienced professional to join our team as the Manager of Payment Relations.

　　As the Manager of Payment Relations, you will play a pivotal role in fostering and managing relationships with major card schemes, ensuring our organization's compliance with industry standards and regulations. You will be responsible for developing and executing strategies to optimize our engagement with card schemes, drive business growth, and enhance the overall effectiveness of our payment solutions.

　　Responsibilities:

　　Strategic Relationship Management:

　　Build and maintain strong relationships with key stakeholders within major card schemes.

　　Collaborate with internal teams to align business strategies with the goals and initiatives of card schemes.

　　Compliance and Standards:

　　Stay abreast of industry regulations, standards, and compliance requirements related to card schemes.

　　Ensure the company's adherence to card scheme rules and guidelines.

　　Negotiation and Contract Management:

　　Lead negotiations with card schemes to secure favorable terms and conditions.

　　Manage contracts and agreements with card schemes, ensuring compliance and maximizing mutual benefits.

　　Innovation and Product Development:

　　Work closely with product development teams to understand and incorporate new features and innovations promoted by card schemes.

　　Drive the integration of emerging technologies and industry trends into our payment solutions.

　　Issue Resolution:

　　Act as the primary point of contact for issue resolution between the company and card schemes.

　　Proactively address and resolve any challenges or disputes in collaboration with relevant internal teams.

　　Market Intelligence:

　　Monitor market trends, competitor activities, and changes in card scheme policies.

　　Provide insights and recommendations to leadership based on market intelligence

　　Attributes:

　　Excellent communication and negotiation skills.

　　Strategic thinker with the ability to align business objectives with card scheme goals.

　　Proven ability to manage escalations, resolve disputes, and collaborate with cross-functional teams.

　　Detail-oriented with a focus on data quality and risk mitigation.

　　Agile and comfortable in a fast paced, dynamic environment

　　Independent - Self-starter mentality

　　Experience:

　　Proven experience in card scheme relations, preferably in a leadership role.

　　Strong understanding of the payments industry, card schemes, and associated regulations.

　　Demonstrated ability to build and maintain strong, positive relationships with external partners.

　　Thank you for considering employment with Fiserv. Please:

　　Apply using your legal name

　　Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

　　What you should know about us:

　　Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

　　Our commitment to Diversity and Inclusion:

　　We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

　　Warning about fake job posts:

　　Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

　　Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

　　If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.