Case Manager - CNJ

　　Cape May, NJ (http://maps.google.com/maps?q=605+W+California+Avenue+Pleasantville+NJ+USA+08232)

　　Job Type

　　Full-time

　　Description

　　Salary Range - $46,000 - $47,500

　　Cape May County

　　The Southern New Jersey Perinatal Cooperative (The Cooperative) is a private, nonprofit 501(c)(3) coalition of healthcare professionals and consumers licensed by the New Jersey Department of Health as the maternal and child health consortium serving the seven counties of South Jersey. For over 40 years the Cooperative has been at the forefront of developing innovative strategies in maternal and child health care. We work to improve the region’s health by educating communities, advocating for system improvements, and engaging with stakeholders.

　　The Cooperative is an equal employment opportunity employer. We welcome and encourage all qualified candidates to apply for employment with our agency without regard to abilities, age, race, ethnicities, gender identities, sexual orientations, religious and political beliefs, socio economic status, educational levels, military/veteran status, or any other characteristics.

　　The Cooperative offers a competitive benefit package:

　　Medical, Dental, Life, Long Term Care Benefits

　　Free AAA Basic Membership

　　Generous Paid Time Off

　　10 Paid Holidays

　　Staff Development

　　Tuition Reimbursement

　　Employee Assistance Program

　　Flexible Spending Account

　　Dependent Care Account

　　401K – SNJPC contributes 4% after one year of work anniversary

　　Our biggest perk“Summer Flex” and Hybrid Work Schedule

　　The Case Manager is responsible for coordinating and providing care that is safe, timely, effective, efficient, equitable, and client centered. Case manager will link families to existing resources in the community, provides personalized care coordination to ensure they are connected to appropriate resources, receive timely information, and are provided continued supports, advocacy, and follow-up as needed.

　　Essential Functions:

　　Connecting NJ (CNJ) has a community focus of pregnant people, caregivers (mothers, fathers, grandparents, kinship, foster parents, legal guardians) and children birth to five years of age. * Connecting NJ (CNJ) Case Managers should make a priority to support individuals who are: low-income or uninsured, with chronic health conditions, with multiple social and economic stressors, underserved immigrants, victims of domestic violence, individuals impacted by mental health issues, alcohol and/or substance use disorder; and involved with the Division of Child Protection and Permanency. * Provide linkages and referrals to services, special emphasis given to families requiring a plan of safe care. * Complete required documentation, complete accurately all necessary forms and produce statistical reports. Submit monthly/quarterly progress reports addressing process and outcome indicators that will help determine strengths and areas needing improvement. * Work closely with Early Childhood Systems of Care programs to help link families to the most appropriate and available services. Connecting NJ Case Managers provide care coordination for families, research most appropriate resources and provides advocacy and follow-up as needed. * Adhere to professional standards as outlined by protocols, rules, and regulations of the local hub. * Ensure timely response when following up with families, new enrollments, work with families, CNJ hub, and community stakeholders to ensure viable resource options for families in general. Critical thinking and problem solving to determine the best care plan for each client after assessing clients. Flexibility to change care plans in partnership with families if they are not getting the best results. * Strong verbal and written communication skills to explain to clients, family members, and professionals the case and care plan. Compassionate and able to relate to different clients with various needs. * Organized, have the ability to manage several different cases at once. * Assists in identifying gaps and barriers to services, and system issue trends families experience in utilizing services. * Computer literacy to maintain and manage case records, will utilize the SPECT system in local hub. The Single Point of Entry and Client Tracking (SPECT) system is designed to integrate the users of prenatal providers, MCOs, and community organizations that rely on the Perinatal Risk Assessment (PRA) and CHS form to provide comprehensive care to pregnant people. * The CNJ Case Manager will participate in CNJ hub activities as required by immediate supervisor. Requirements

　　Minimum requirement shall be a bachelor’s degree; Master’s degree preferred in Psychology, Social Work, Mental Health Counseling, Early Childhood Education

　　Experience in maternal-child health (MCH), infant/early childhood mental health, parent/family support, and/or related fields and settings.

　　Strong interpersonal skills with the ability to develop trusting relationships with families and partners.

　　Ability to translate complex MCH and early childhood concepts into parent-friendly language.

　　Awareness of cultural diversity and its impact on planning and provision of services. Experience in working with culturally and ethnically diverse families, staff, and community stakeholders.

　　Excellence in written and oral communication.

　　Strong organizational skills and ability to problem-solve with a strong ability to manage different priorities

　　Full understanding of the roles of core MCH and early childhood partners.

　　Proven work experience as a Care Coordinator/Case Manager or similar role

　　Apply good judgment to fast-changing situations

　　Strong customer service skills

　　Bilingual Skills preferred

　　Proficient in Microsoft Word. Excel, and basic database functions

　　Ability to maintain professional boundaries and confidentiality

　　Ability to work independently and part of a team

　　Participate in quality improvement and evaluation activities

　　Valid driver’s license, car, and current insurance policy

　　Physical Requirements:

　　Must be able to see to read documents and hear well enough to communicate with others

　　Must be able to write, type on a computer, and use a telephone

　　Must be able to operate a motor vehicle

　　Must be able to lift up to 10 pounds

　　Additional requirements to be determined with input from Director and HR

　　Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Work Environment:

　　Travels regularly or as needed to sites where traffic, weather, and other environmental conditions may be encountered; otherwise works in a climate-controlled professional office environment generally free from hazards and other adverse working conditions or works remotely.