We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.

　　Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.

　　Mary Free Bed at Covenant HealthCare provides inpatient rehabilitation care for patients in the Saginaw and surrounding regions.  The Mary Free Bed Physical Therapist working in this location has the opportunity to receive support from both organizations, and is expected to follow all applicable policies and procedures that apply to our work.

　　Mission StatementMary Free Bed:  Restoring Hope and Freedom through Rehabilitation.

　　Covenant HealthCare:  Extraordinary Care for Every GenerationSummaryGreet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multidisciplinary department.Interact in a customer focused manner during referral processing.Provide office support for all Scheduling and Patient Financial Services staff.Work cooperatively with other departments and outpatient staff/leadership to assure financial reimbursement for outpatient services.Essential Job ResponsibilitiesGreet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out deskAccurately collect and analyze all required demographic, insurance/financial, and clinical data elements necessary to pre-register and register all types of patientsCoordinate/schedule initial evaluation and subsequent patient appointments for multi-disciplines based on patient needsManage calls from insurance/care managers to coordinate multidisciplinary care for patientsCollect any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments receivedProvide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity careReceive and properly respond to telephone, electronic, or face-to-face inquiries from patients or their legal representativesPerform all other appropriate activities as directed and as necessary to meet the patient's needs and to achieve expected departmental and organizational outcomesProvide various other responsibilities and clerical/therapist support as delegated by managerEssential Job QualificationsMinimum of the GED/Diploma, Associates degree preferredComputer experience with high accuracy level of data entry.Excellent telephone and customer service skills.Outstanding organizational, interpersonal, communication, and overall customer service skills.Ability to perform in a high paced environment with a positive attitude and interact with professional st