University of Minnesota Physicians (M Physicians) is a non-profit organization seeking driven individuals in both clinical and non-clinical areas to help transform health and medicine. Headquartered in Minneapolis, our organization employs more than 1,200 physicians, 300 advanced practice providers and 2,200 health professionals and staff throughout Minnesota and beyond.

　　Join us on a mission to advance medicine.

　　The Patient Scheduler maintains a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures, as well as scheduling initial patient appointments and follow-up care. This role will provide support Radiation Oncology care team at the M Health Fairview Wyoming clinic (https://fairview.org/locations/fairview-lakes-medical-center/fairview-clinics-wyoming)

　　Patient Scheduler Overview

　　Key responsibilities include, but are not limited to:

　　Assists with phones and schedules future appointments and/or procedures.

　　Utilizes strong customer service skills and promotes philosophy of patient centered care to meet the needs of all visitors/guests.

　　Welcomes visitors, provides non-clinical information, takes messages, schedules appointments or procedures, collects co-pays, enters and verifies health insurance information and oversees the clinic lobby/patient waiting area.

　　Arranges any accommodation or interpreter services needed for the patient visit.

　　Resolves non-clinical patient issues, provides backup and coverage as needed.

　　Helps coordinate provider schedules and appointments.

　　Prioritizes between these functions on an ongoing basis to maximize efficiencies of clinic schedules and reduce patient waiting times.

　　Float and provide support to other departments at the discretion of the manager based on clinic needs.

　　Minimum qualifications:

　　Post High School education.

　　Basic medical terminology training and keyboarding skills

　　Knowledge of environment of care and infection control practices

　　Previous clerical experience in a medical or customer service setting

　　Previous computer entry experience with ability to learn new applications and work processes

　　Keyboarding skills of 35 wpm

　　Good communication and customer service skills

　　Job candidates are required to pass an online pre-screening assessment for Patient Rep when applying for this position

　　Good prioritization skills, data entry skills, dependable and team player

　　Flexible with assignments and able to perform a wide variety of front desk functions

　　Good multi-tasking and critical thinking skills

　　Outstanding interpersonal and communication skills

　　Clinic Location: Wyoming Lake Clinic

　　Address: 5160 Fairview Boulevard, Wyoming, MN 55091

　　Hours: .5 FTE, 20 hours per week

　　M Physicians offers competitive salary and excellent benefits and provides you with the opportunity to enhance your career in the exciting field of health care through rewarding and challenging assignments and the opportunities for advancement.

　　We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

　　Company Overview:

　　At University of Minnesota Physicians (M Physicians) , we are on a mission to deliver exceptional patient care, advance medicine through research, and train the next generation of health professionals.

　　M Physicians is the multi-specialty group practice for the University of Minnesota Medical School faculty clinicians, community-practice clinicians, advanced practice providers, and healthcare professionals. We serve the land grant mission of the University by providing high quality specialty and primary care, innovative and leading-edge cures and treatments, and access to the latest evidence-based care to patients across the state of Minnesota and beyond.

　　Employment Update:

　　As an organization deeply rooted in our community, it’s our responsibility to protect the wellbeing of our teams, provide a safe and healthy environment for those we serve, and to set an example for our neighbors.

　　We take our obligation to care for our patients seriously. That is why M Physicians is requiring all employees, providers, learners and volunteers to receive an annual Flu vaccination unless a reasonable accommodation or exemption is granted.

　　Application Instructions:

　　External Candidates:Click “Apply” and sign in with your account. If you are a new applicant, select “Create Account”.

　　Employees:

　　If you are a current University of Minnesota Physicians employee, please log into Workday to access our Internal Careers Site (https://www.myworkday.com/umphysicians/d/task/1422$1058.htmld) .

　　Contingent Workers:

　　If you are not an employee but have an active Workday account with the University of Minnesota Physicians, please log into Workday and apply using the Find UMP Jobs (https://impl.workday.com/umphysicians_preview/d/inst/13102!CK5mGhIKBggDEMenAhIICgYI1A0QngM/cacheable-task/23748$1.htmld#TABINDEX=0) Worklet.