Order Representative

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　　Date: Feb 2, 2024

　　Location: Groveport, OH, US, 43125

　　Company: A. O. Smith Corporation

　　Company / Location Information

　　We are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

　　Primary Function

　　Responsible for providing all orders and necessary detail to the Shipping floor from Order Entry/Sales in an organized and timely manner to insure on-time shipments to the customers.

　　Responsibilities

　　Coordinate orders, stock on hand needed to meet Retail and Wholesale Customer requirements.

　　Generate outbound, picking list, release outbound, packing list, and bills of ladings.

　　Coordinate all delivery times and dates with customer pickups.

　　Maintain clear and consistent communication with Order Entry regarding all orders and pertinent details.

　　Coordinate all shipping and product aspects of shipping to and from AOS plants.

　　Greet incoming visitors and direct them to the appropriate person

　　Tracks damage shipments and files claims

　　Daily/weekly/monthly departmental reports

　　Back up to Parts Coordinator

　　Perform other duties as assigned

　　Role Specific Responsibilities

　　Qualifications

　　SAP & Aquahub experience preferred

　　Comprehensive Product Knowledge and Order Entry/Sales expectations.

　　Excellent written and inter-personal skills.

　　Computer literate, with Word and Excel experience.

　　Education

　　High School Diploma or GED

　　Years of Experience

　　Minimum of 6 months related work experience

　　We Offer

　　Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

　　Nearest Major Market: Columbus