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Order Representative
Order Representative-March 2024
Columbus
Mar 28, 2026
About Order Representative

  Company / Location InformationWe are one of the world's leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.Primary FunctionResponsible for providing all orders and necessary detail to the Shipping floor from Order Entry/Sales in an organized and timely manner to insure on-time shipments to the customers.ResponsibilitiesCoordinate orders, stock on hand needed to meet Retail and Wholesale Customer requirements.Generate outbound, picking list, release outbound, packing list, and bills of ladings.Coordinate all delivery times and dates with customer pickups.Maintain clear and consistent communication with Order Entry regarding all orders and pertinent details.Coordinate all shipping and product aspects of shipping to and from AOS plants.Greet incoming visitors and direct them to the appropriate personTracks damage shipments and files claimsDaily/weekly/monthly departmental reportsBack up to Parts CoordinatorPerform other duties as assignedRole Specific ResponsibilitiesQualificationsAssociate Degree in related field6+ months in realted work experienceComprehensive Product Knowledge and Order Entry/Sales expectations.Excellent written and inter-personal skills.Computer literate, with Word and Excel experience.EducationAssociate DegreeYears of ExperienceMinimum of 6 months related work experienceWe OfferCompetitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.A. O. Smith values employee excellence. In our employment practices, we will not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, or other legally protected status. We operate in a global environment and will strive to create a workplace where men and women from diverse backgrounds can thrive and achieve their fullest potential.

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