The Network Engineer, Senior is responsible for the ongoing design, maintenance, and support of all aspects of NJM’s Network Infrastructure. The successful candidate will lead efforts with other members of the IT infrastructure and operations teams to delivery reliable network services.

　　Job Responsibilities:Network Operations and Support

　　Install, configure, and maintain LAN/WAN and Data Center Infrastructure Components

　　Create reusable configuration templates to standardize the deployment of network devices and features

　　Maintain disaster recovery network infrastructure in AWS and participate in annual DR Exercise

　　Evaluates published security advisories and remediate security vulnerabilities consistent with NJM Patch Management Program

　　Perform network device OS upgrades and system patching to maintain appropriate security, vendor support, and feature sets

　　Monitor ticketing queues and respond to outstanding requests and other assigned work orders

　　Acts as primary technical resource on system implementation projects

　　Monitoring and Reporting

　　Generate usage, availability, and performance reports for management consumption

　　Generate and analyze usage reports for capacity planning

　　Availability and health monitoring for network infrastructure components

　　Maintain network monitoring tools to optimize monitoring capabilities

　　Effectively Troubleshoot and Resolve Network Related Issues

　　Act as an escalation point for Service Desk and other level 1 support groups to troubleshoot network related issues.

　　Provide 24x7 off hours support as a part of a rotating on call schedule to respond to fault alarms and escalation from level 1 support teams

　　Capture and analyze network packet traces to support troubleshooting efforts

　　Interface with third-party support and service vendors when needed to ensure network remains operational at all times

　　Network Design

　　Leads and participates in technical PoCs efforts to evaluate network technologies and platforms and make technology recommendation based on final results

　　Develop and present network design recommendations base on common network design principles

　　Integrated network security into infrastructure design architectures

　　Acts as primary technical contact on network system implementation projects

　　Develop configuration templates to help standardize network device configurations

　　Create artifacts such as network design documents, Visio diagrams, Standard Operating Procedures

　　Required Skills & Experience:

　　Must demonstrate advanced knowledge of network operating system CLIs such as Cisco IOS, Cisco NX-OS

　　Ability to develop and implement QoS policies to support critical and latency sensitive applications across the enterprise

　　Ability to create reusable configurations to deploy common network components using automation tools such as python or terraform

　　Ability to use diagraming tools to effectively capture network designs and configurations

　　Ability to manage cloud networking infrastructure in AWS and Azure

　　Ability to troubleshoot and resolve complex network issues

　　Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

　　This isn’t just insurance. It’s NJM. When you join the NJM family, you’ll work with talented people who care about doing the right thing by our policyholders as well as each other. You’ll be part of a financially strong and stable company that has flourished on relationships, integrity, and service for more than a century. NJM is a special place where you can propel your career, help others, and make friends – all at the same time.

　　NJM is proud to offer our employees continuous learning options, outstanding benefits, access to wellness programs, and a wide range of opportunities to give back to the communities we are privileged to serve.

　　We have been named a Forbes America's Best-in-State Employer for four consecutive years.

　　Come join us! It’s time for you to make a difference alongside our remarkable team.