Job Summary: Chevy Chase Acura is seeking a highly motivated and organized individual to join our team as a Body Shop Office Assistant. This role will be responsible for providing excellent customer service and administrative support in our body shop department. The ideal candidate will have a strong background in customer service and a passion for the auto industry. This is a full-time, hourly position located in Bethesda, Maryland. Compensation & Benefits: - Competitive hourly pay - Health, dental, and vision insurance - Paid time off Responsibilities: - Greet and assist customers in the body shop department, providing a high level of customer service - Schedule customer appointments and communicate with customers about their vehicle repairs - Assist with administrative tasks such as filing, data entry, and maintaining customer records - Manage customer inquiries and resolve any issues or concerns - Collaborate with other departments to ensure a seamless customer experience - Keep the reception area and customer waiting area clean and organized Requirements: - High school diploma or equivalent - Previous experience in customer service, preferably in the automotive industry - Excellent communication and interpersonal skills - Strong organizational skills and attention to detail - Proficiency in Microsoft Office and ability to learn new software systems - Ability to work in a fast-paced environment - Must have a valid driver's license and a clean driving record EEOC Statement: Chevy Chase Acura is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment for all employees.