When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

　　Job Type:

　　Regular

　　Scheduled Hours:

　　40

　　Work Shift:

　　Day (United States of America)

　　Location:

　　Cambridge Medical Associates

　　625 Mt. Auburn Street Suite 104

　　Cambridge, MA 02138

　　The Medical Secretary (or Medical Assistant) role is now eligible for a $1,500 sign on bonus. Important Details: Bonuses are paid out in $500 increments at 30 days, 6 months and at the 1 year anniversary. To be eligible, you must be a non-BILH employee or a previous eligible employee who returns to BILH after 1 year. Employee must be in good standing to receive the bonus at the time of payment. All bonuses are subject to applicable taxes. This program is subject to change at any point.

　　A variety of medical secretarial functions are performed accurately, appropriately, and in a timely manner according to departmental standards, policies, and procedures.

　　Essential Responsibilities:

　　Job Description:

　　Acts as a liaison between patients, referring physicians, other hospital services, external customers and the physicians.

　　Patient scheduling, check-in, check-out, co-pay collection, patient follow-up, phone call management, referrals, billing, medical records, and other administrative activities such as supply management and correspondence.

　　Ensures the effectiveness of the clinic operations and maintains a professional appearance and environment.

　　Ensures that patient's needs are met. Responds to patient inquiries and resolves issues by working with providers and staff in a professional manner. Ensures patient satisfaction is a priority.

　　Assist with chart preparation in advance of patients' visits, in collaboration with co-workers ensuring all referrals are in place prior to visits

　　FLSA Status:

　　Non-Exempt

　　As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

　　More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

　　Equal Opportunity Employer/Veterans/Disabled