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Master Principal Solution Engineer- CX
Master Principal Solution Engineer- CX-March 2024
Trenton
Mar 28, 2026
About Master Principal Solution Engineer- CX

Job Description

As a Master Principal Solution engineer you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Solution engineer. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

Our Solutions: https://www.oracle.com/cx/

Your Role:

As an CX SE, you will bring your energy and passion to deliver presales functional support for a dynamic CX cloud solution as a strategic partner of your aligned industry Sales teams.

You will collaborate with interdepartmental teams to continuously define standard methodologies for demonstrations and competitive positioning.

About You:

You are passionate about technology

You are solutions-oriented

You are resourceful

You are confident and competitive

You have a track-record of success presenting complex solutions

You thrive in a team-selling environment

You are collaborative

You are creative

You work independently

You are committed to continuous learning

You have industry expertise and domain knowledge in higher education or healthcare

What you will do:

Master the Oracle CX solution.

Master and share the --why Oracle story” that represents the value we provide to customers with our unified, multi-pillar offerings and competitive differentiation including our recent acquisition with Cerner.

Build relationships with key partners as you uncover their business goals and challenges.

Design and demonstrate technical solution flows that demonstrate the “Art of the Possible” and the power of Oracle CX to address those goals and challenges.

Collaborate on complex sales cycles, using the support and strengths of key internal partners (Sales, Product Management, Shared Services, and the CX Transformation to name a few).

Travel as required, as this role may be a virtual position.

About your background and qualifications:

You have a strong background in enterprise business applications, with expertise in CX related technologies a plus

You thrive crafting and delivering presentations to groups of diverse responsibility in a variety of settings.

You demonstrate sound independent judgment, initiative, collaboration and leadership.

You exhibit outstanding written, verbal, presentation, and interpersonal communication skills.

Your work experience has a proven record of success in a pre-sales, sales, product management, practitioner or consulting role, solving problems and generating positive customer outcomes.

Career Level - IC5

Responsibilities

As a Master Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $49.66 to $95.91 per hour; from $103,300 to $199,500 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 65/35 - 80/20.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and ADD

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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